Update KB951748 has loaded 14 times and not working

Discussion in 'Windows Update' started by Karen607, Jan 19, 2009.

  1. Karen607

    Karen607 Guest

    Update KB951748 has loaded 14 times on my computer. It says that the update
    is successful and that the computer needs to be shutdown for the update to
    take effect. I have done this over and over (14 times) and the update still
    shows up as needing to be done. HELP!!!!
    Karen607, Jan 19, 2009
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  2. Previous discussions about this issue:

    I'd recommend that you...

    Start a free Windows Update support incident request:

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB951748).

    Support for Windows Update:

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
    PA Bear [MS MVP], Jan 20, 2009
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