Update Keeps Installing Over and Over

Discussion in 'Update Services' started by Brian, Jul 25, 2006.

  1. Brian

    Brian Guest

    I am using WSUS to catch up a large number of servers needing patches. Most
    of the servers have caught up but there are a few that have problems. One of
    the problems I'm having is that several servers seem to be stuck on a
    particular update (not the same one.) When I run the Status of Computers
    report, expand the server, then check the status of the update it's listed as
    being installed with 0x00000000 status over and over. Any ideas on fixing
    this issue?

    Thanks.
     
    Brian, Jul 25, 2006
    #1
    1. Advertisements

  2. Post the most recent detection/reporting event from the WindowsUpdate.log
    from one of these systems.

    --
    Lawrence Garvin, M.S., MVP-Software Distribution
    Everything you need for WSUS is at
    http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
    And, everything else is at
    http://wsusinfo.onsitechsolutions.com
    .....
     
    Lawrence Garvin \(MVP\), Jul 25, 2006
    #2
    1. Advertisements

  3. Brian

    Brian Guest

    2006-07-26 13:59:18 1060 428 AU #############
    2006-07-26 13:59:18 1060 428 AU ## START ## AU: Search for updates
    2006-07-26 13:59:18 1060 428 AU #########
    2006-07-26 13:59:18 1060 428 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {49237C3E-32C8-4D65-8C1C-DE5ED3310776}]
    2006-07-26 13:59:19 1060 750 Agent *************
    2006-07-26 13:59:19 1060 750 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2006-07-26 13:59:19 1060 750 Agent *********
    2006-07-26 13:59:22 1060 750 Setup *********** Setup: Checking whether
    self-update is required ***********
    2006-07-26 13:59:22 1060 750 Setup * Inf file:
    C:\WINNT\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
    2006-07-26 13:59:22 1060 750 Setup Update NOT required for
    C:\WINNT\system32\cdm.dll: target version = 5.8.0.2607, required version =
    5.8.0.2607
    2006-07-26 13:59:22 1060 750 Setup Update NOT required for
    C:\WINNT\system32\iuengine.dll: target version = 5.8.0.2607, required version
    = 5.8.0.2607
    2006-07-26 13:59:23 1060 750 Setup Update NOT required for
    C:\WINNT\system32\wuapi.dll: target version = 5.8.0.2607, required version =
    5.8.0.2607
    2006-07-26 13:59:23 1060 750 Setup Update NOT required for
    C:\WINNT\system32\wuauclt.exe: target version = 5.8.0.2607, required version
    = 5.8.0.2607
    2006-07-26 13:59:23 1060 750 Setup Update NOT required for
    C:\WINNT\system32\wuauclt1.exe: target version = 5.8.0.2607, required version
    = 5.8.0.2607
    2006-07-26 13:59:23 1060 750 Setup Update NOT required for
    C:\WINNT\system32\wuaucpl.cpl: target version = 5.8.0.2607, required version
    = 5.8.0.2607
    2006-07-26 13:59:23 1060 750 Setup Update NOT required for
    C:\WINNT\system32\wuaueng.dll: target version = 5.8.0.2607, required version
    = 5.8.0.2607
    2006-07-26 13:59:23 1060 750 Setup Update NOT required for
    C:\WINNT\system32\wuaueng1.dll: target version = 5.8.0.2607, required version
    = 5.8.0.2607
    2006-07-26 13:59:23 1060 750 Setup Update NOT required for
    C:\WINNT\system32\wucltui.dll: target version = 5.8.0.2607, required version
    = 5.8.0.2607
    2006-07-26 13:59:24 1060 750 Setup Update NOT required for
    C:\WINNT\system32\wups.dll: target version = 5.8.0.2607, required version =
    5.8.0.2607
    2006-07-26 13:59:24 1060 750 Setup Update NOT required for
    C:\WINNT\system32\wups2.dll: target version = 5.8.0.2607, required version =
    5.8.0.2607
    2006-07-26 13:59:24 1060 750 Setup Update NOT required for
    C:\WINNT\system32\wuweb.dll: target version = 5.8.0.2607, required version =
    5.8.0.2607
    2006-07-26 13:59:24 1060 750 Setup * IsUpdateRequired = No
    2006-07-26 13:59:33 1060 750 PT +++++++++++ PT: Synchronizing server
    updates +++++++++++
    2006-07-26 13:59:33 1060 750 PT + ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://dpoitnw01/ClientWebService/client.asmx
    2006-07-26 13:59:36 1060 750 PT Initializing simple targeting cookie,
    clientId = 75d1df2d-45aa-4ab5-860b-d59abea0e5bc, target group = , DNS name =
    dp03la02.ladpss.org
    2006-07-26 13:59:36 1060 750 PT Server URL =
    http://dpoitnw01/SimpleAuthWebService/SimpleAuth.asmx
    2006-07-26 14:00:13 1060 750 Agent Update
    {0B2E5840-10EF-483B-807A-4CD56CF0E50C}.100 is pruned out due to potential
    supersedence
    2006-07-26 14:00:13 1060 750 Agent * Added update
    {A9F80904-5A25-4120-B930-9381DF096FC5}.100 to search result
    2006-07-26 14:00:13 1060 750 Agent * Found 1 updates and 12 categories in
    search
    2006-07-26 14:00:13 1060 750 Agent *********
    2006-07-26 14:00:13 1060 750 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2006-07-26 14:00:13 1060 750 Agent *************
    2006-07-26 14:00:13 1060 750 AU >>## RESUMED ## AU: Search for updates
    [CallId = {49237C3E-32C8-4D65-8C1C-DE5ED3310776}]
    2006-07-26 14:00:13 1060 750 AU # 1 updates detected
    2006-07-26 14:00:14 1060 750 AU #########
    2006-07-26 14:00:14 1060 750 AU ## END ## AU: Search for updates [CallId
    = {49237C3E-32C8-4D65-8C1C-DE5ED3310776}]
    2006-07-26 14:00:14 1060 750 AU #############
    2006-07-26 14:00:14 1060 750 AU AU setting next detection timeout to
    2006-07-27 00:26:59
    2006-07-26 14:00:18 1060 750 Report REPORT EVENT:
    {5E533ED5-2FD5-436D-B165-8B59DDFAD9EA} 2006-07-26
    14:00:13-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
    2006-07-26 14:00:18 1060 750 Report REPORT EVENT:
    {35404063-083C-4D12-BAD8-62860DBC66A6} 2006-07-26
    14:00:13-0700 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    2006-07-26 14:02:07 1060 750 Report Uploading 2 events using cached cookie,
    reporting URL = http://dpoitnw01/ReportingWebService/ReportingWebService.asmx
    2006-07-26 14:02:08 1060 750 Report Reporter successfully uploaded 2 events.
     
    Brian, Jul 26, 2006
    #3
  4. The log snippet is inconclusive, and this segment shows no abnormal
    behavior. Could you post the additional entries starting at 14:02 showing
    the download (or the ack that the update is already downloaded).

    Also, since this is a server, I assume you're installing this update
    interactively, so could you also initiate an installation attempt using the
    WUA User Interface, and then include the log entries showing that
    installation attempt.

    --
    Lawrence Garvin, M.S., MVP-Software Distribution
    Everything you need for WSUS is at
    http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
    And, everything else is at
    http://wsusinfo.onsitechsolutions.com
    .....
     
    Lawrence Garvin \(MVP\), Jul 27, 2006
    #4
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.