Update looks for files in non-existent location

Discussion in 'Windows Update' started by Percival P. Cassidy, Jun 5, 2009.

  1. I have tried to use Windows Update to update .NET 3.5 and Silverlight on
    my XP Home system. The files were downloaded and installation started
    but then stopped with a complaint that it was looking for a file on
    j:\temp\<alphanumeric gobbledygook>.

    I do have a j: drive (internal not external) but no directory named temp
    on that drive. I tried removing Silverlight, but the uninstaller still
    looked for a file it couldn't find.

    I tried the update again, but Windows Update goes straight says the file
    has been downloaded already, and it goes straight to "install."

    I tried uninstalling .NET 3.5, but it complains that it can't find ....?

    I tried reinstalling .NET 3.5 from scratch, but installation failed.

    How do I solve this problem?

    Perce
     
    Percival P. Cassidy, Jun 5, 2009
    #1
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  2. ..NET Framework update =>

    1. Before doing anything else, write down the .NET Framework versions which
    are already installed:

    How to determine which versions of the .NET Framework are installed and
    whether service packs have been applied
    http://support.microsoft.com/kb/318785

    2. Now see Resolution Method 2 in http://support.microsoft.com/kb/923100
    (ignore the title). After running the appropriate/needed tool, (re)install
    all .NET Framework versions manually using the download links on the page.

    Silverlight update => Easiest resolution is to uninstall Silverlight via
    Add/Remove Programs, reboot, and then install Silverlight v2:
    http://www.microsoft.com/silverlight/resources/install.aspx
     
    PA Bear [MS MVP], Jun 5, 2009
    #2
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