[Update Loop] Repost after solution attempt - still have the problem

Discussion in 'Windows Update' started by MikeC, Nov 22, 2006.

  1. MikeC

    MikeC Guest

    I am pasting the contents of my previous thread (short enough anyway).
    The problem persists. I further Googled for the hexadecimal error
    number. There are a number of Google hits to Experts-Exchange and I am
    wondering if it is worth buying the answer?

    Again, I am stuck in a loop where each update attempt fails with the
    "You must reboot your computer..." and the hex number 0x8DDD0007.

    What may be the cause is a poorly applied in-place upgrade that [was]
    intended to remedy a virus (not my solution) and using the previous
    Windows 2000 Professional "WINNT" directory. The previous solution
    provider asserted some system files were damaged and thus the problem.
    He gave up and returned the PC.

    Any other ideas?

    Happy Thanksgiving,

    MikeC

    ===pasted begins===
    Reboot required message is generated:-
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate\RebootRequired

    If the key exists the message is generated by WU and it fails to work
    further causing
    [Error number: 0x8DDD0007].

    Disclaimer: Modifying the registry can cause serious problems that may
    require you to
    reinstall your operating system. Use the information provided at your
    own risk.

    The solution is to remove the key (the reboot required entry only) so
    there would be
    only

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate
    without the RebootRequired entry.


    For further help; see:-
    Description of the Microsoft Windows registry
    http://support.microsoft.com/kb/256986/

    How to back up, edit, and restore the registry in Windows XP and Windows
    Server 2003
    http://support.microsoft.com/kb/322756


    -- ================================== TaurArian [MS-MVP] 2005-2007 -
    Australia ==================================
    http://www.dts-l.org/goodpost.htm Need more help?
    http://support.microsoft.com/?scid=ph;en-us;6527 Get Safe online:
    http://www.getsafeonline.org/ (Links to web pages and MSKB Articles are
    posted for the purposes of keeping the information current) "MikeC"
    | Hello. I have a PC
    where as the subject states, is in a always showing | the gold shield in
    the system tray advising a restart is required. | Restarting will result
    in the exact same message and no forward progress | can be made at
    pulling any updates. | | This PC was originally a 2000 Professional
    machine that had an in-place | upgrade to Windows XP SP2. Thus the
    "Windows" directory is actually the | 2000 installation location of
    "WINNT". | | Further, the previous solution provider advised "something
    is broken so | we just turned off automatic updates". Not a very good
    solution, methinks. | | I [can] use the Autopatcher solution but would
    like any advice on how | frequently this problem occurs and learn a bit
    more and correct the root | cause. The client would rather not wipe and
    reinstall. | | Any suggestions welcome. | | Thanks in advance, | | MikeC
    ===pasted ends===
     
    MikeC, Nov 22, 2006
    #1
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  2. 0x8DDD0007 ErrorRebootRequired


    Reboot required message is generated:-
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate\RebootRequired

    If the key exists the message is generated by WU and it fails to work further causing
    [Error number: 0x8DDD0007].

    Disclaimer: Modifying the registry can cause serious problems that may require you to
    reinstall your operating system. Use the information provided at your own risk.

    The solution is to remove the key (the reboot required entry only) so there would be
    only

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate
    without the RebootRequired entry.


    For further help; see:-
    Description of the Microsoft Windows registry
    http://support.microsoft.com/kb/256986/

    How to back up, edit, and restore the registry in Windows XP and Windows Server 2003
    http://support.microsoft.com/kb/322756


    --

    ==================================
    TaurArian [MS-MVP] 2005-2007 - Australia
    ==================================
    http://www.dts-l.org/goodpost.htm
    Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
    Get Safe online: http://www.getsafeonline.org/
    (Links to web pages and MSKB Articles are posted for the purposes of keeping the
    information current)


    |I am pasting the contents of my previous thread (short enough anyway).
    | The problem persists. I further Googled for the hexadecimal error
    | number. There are a number of Google hits to Experts-Exchange and I am
    | wondering if it is worth buying the answer?
    |
    | Again, I am stuck in a loop where each update attempt fails with the
    | "You must reboot your computer..." and the hex number 0x8DDD0007.
    |
    | What may be the cause is a poorly applied in-place upgrade that [was]
    | intended to remedy a virus (not my solution) and using the previous
    | Windows 2000 Professional "WINNT" directory. The previous solution
    | provider asserted some system files were damaged and thus the problem.
    | He gave up and returned the PC.
    |
    | Any other ideas?
    |
    | Happy Thanksgiving,
    |
    | MikeC
    |
    | ===pasted begins===
    | Reboot required message is generated:-
    |
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate\RebootRequired
    |
    | If the key exists the message is generated by WU and it fails to work
    | further causing
    | [Error number: 0x8DDD0007].
    |
    | Disclaimer: Modifying the registry can cause serious problems that may
    | require you to
    | reinstall your operating system. Use the information provided at your
    | own risk.
    |
    | The solution is to remove the key (the reboot required entry only) so
    | there would be
    | only
    |
    |
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate
    | without the RebootRequired entry.
    |
    |
    | For further help; see:-
    | Description of the Microsoft Windows registry
    | http://support.microsoft.com/kb/256986/
    |
    | How to back up, edit, and restore the registry in Windows XP and Windows
    | Server 2003
    | http://support.microsoft.com/kb/322756
    |
    |
    | -- ================================== TaurArian [MS-MVP] 2005-2007 -
    | Australia ==================================
    | http://www.dts-l.org/goodpost.htm Need more help?
    | http://support.microsoft.com/?scid=ph;en-us;6527 Get Safe online:
    | http://www.getsafeonline.org/ (Links to web pages and MSKB Articles are
    | posted for the purposes of keeping the information current) "MikeC"
    | | Hello. I have a PC
    | where as the subject states, is in a always showing | the gold shield in
    | the system tray advising a restart is required. | Restarting will result
    | in the exact same message and no forward progress | can be made at
    | pulling any updates. | | This PC was originally a 2000 Professional
    | machine that had an in-place | upgrade to Windows XP SP2. Thus the
    | "Windows" directory is actually the | 2000 installation location of
    | "WINNT". | | Further, the previous solution provider advised "something
    | is broken so | we just turned off automatic updates". Not a very good
    | solution, methinks. | | I [can] use the Autopatcher solution but would
    | like any advice on how | frequently this problem occurs and learn a bit
    | more and correct the root | cause. The client would rather not wipe and
    | reinstall. | | Any suggestions welcome. | | Thanks in advance, | | MikeC
    | ===pasted ends===
     
    TaurArian [MS-MVP], Nov 22, 2006
    #2
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  3. MikeC

    MikeC Guest

    This was why I re-posted the question. Removing that entry from the
    registry did not solve the problem. However, the key re-appeared. I
    also performed a complete AV and Antispyware scan to no additional
    discovery nor remedy.

    MikeC
     
    MikeC, Nov 22, 2006
    #3
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