Update says don't turn off computer but never finishes!

Discussion in 'Windows Update' started by m3sellers, Dec 16, 2005.

  1. m3sellers

    m3sellers Guest

    Last night when I shut down two notebook computers, they both said they would
    install an update as they were shutting down. One went down fine, the other
    is still up and telling me not to turn it off.

    I need to use that computer. Any suggestions?

    Incidentally, if there is anyone from Microsoft support monitoring this, I
    would have liked to use the chat support, but you cannot get your product
    code when the machine is in this state. A bit of a catch-22, don't you think?

    Thanks
    Matt
     
    m3sellers, Dec 16, 2005
    #1
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  2. m3sellers

    m3sellers Guest

    Both computers are running XP Professional
     
    m3sellers, Dec 16, 2005
    #2
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  3. Matt;
    If it is still that way an hour later, or since last night as it seems by
    your post, just turn the computer off.
    Something is hung up.
    When you power on and have the time, check and you may find the update is
    installed.
    Otherwise reinstall the update.
     
    Jupiter Jones [MVP], Dec 16, 2005
    #3
  4. m3sellers

    kleistm Guest

    JJ,

    I did that last night and today... it seems the updates downlaoded but I am
    getting an error that says "Updates were unable to be sucessfully installed."
    each time I try to run them. Does anyone know of a way to delete the
    updates and download them again?

    HELP!?!

    Mike
     
    kleistm, Dec 16, 2005
    #4
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