Update screwed my computer again

Discussion in 'Windows Update' started by John Rampling, Mar 23, 2005.

  1. I don't use Automatic Update since the last disaster (the well-documented
    KB885835 which STILL hasn't been resolved). After I downloaded updates
    manually yesterday (ignoring KB885835 of course) Explorer kept closing due
    to an unspecified error. This meant I could not launch any programs and did
    not even have a taskbar or desktop. Safe Mode didn't work either for the
    same reason. 'Last known good configuration' failed too so my only course of
    action was a Repair installation of Windows. Two hours later everything
    works again but I have lost all my earlier Updates as well as this week's
    download!

    I would like to install all the updates but I am not going through all that
    torment again. Can anyone suggest a way to install them without problems
    happening again? Sorry I can't be more specific about which particular
    update caused the problem but I simply don't know.

    Windows XP Pro + SP2; Athlon XP2600; 512 mB RAM

    John
     
    John Rampling, Mar 23, 2005
    #1
    1. Advertisements

  2. John Rampling

    Jerry Guest

    Go to www.autopatcher.com and download their 137Mb file that incudes all
    updates through March.
     
    Jerry, Mar 23, 2005
    #2
    1. Advertisements

  3. Thanks for the thought but when I looked at that site the updates only seem
    to be up to August 2004 and they do not appear to have heard of SP2. Doesn't
    fill me with confidence.

    John
     
    John Rampling, Mar 24, 2005
    #3
  4. Can you post a link for that please?
    The only thing that I can find which might fit that description
    is Til Ole Bergmann's post:

    http://groups-beta.google.com/group....public.windowsupdate&rnum=1#cf83b0b4ca0be701

    (Google Groups search for
    885835 OR KB885835 athlon group:microsoft.public.windowsupdate
    )


    BTW have you seen Hans-Georg Michna's article on DEP?

    <title>Windows XP Service Pack 2 Problem Solver</title>
    http://www.michna.com/kb/WxSP2.htm#Data_Execution_Prevention__DEP_


    Whenever that happens see if you can use Task Manager
    e.g. by pressing Ctrl-Alt-Delete. That allows you to try other things
    even though you don't have a Desktop, by using its File, New Task (Run)
    command.

    Have you looked for clues in the Event log?

    Did the problem happen during the install phase of the update?

    Do you have the WindowsUpdate.log? Know the date and time that
    the problem occurred? Then search for files which changed on that
    day, sort them by Date Modified (hence by time) and then find files
    from the correct time period which appear to be diagnostics.
    Note: this procedure will be less successful if subsequent update attempts
    have been made because some of the log files are common and get
    appended to by any related update, thus changing the file's timestamp
    for time changed.


    HTH

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Mar 25, 2005
    #4
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.