Update won't acknowledge XP

Discussion in 'Windows Update' started by mezundel, Oct 5, 2003.

  1. mezundel

    mezundel Guest

    Using WIN XP Home Edition. Current updates - at least I
    thought so. An error occurred while downloading a Win
    update today (NVIDEA) - went to 1% then hung. Couldn't
    get it to restart, so I restarted the pc. When
    attempting to access the windowsupdate page, I received
    the "You must be running a Microsoft Operating System in
    order to use Windows Update." page. I turned off my
    Symantec Firewall, followed the instructions at
    http://v4.windows.update.microsoft.com/troubleshoot/ and
    still my problem wasn't resolved. I uninstalled IE 6.0
    and tried again, no success. I turned the automatic
    update back on and it appeared to download SP1 and then
    install. When my machine rebooted, I lost my address
    toolbar and can't get it back - displays only the
    word "address" - and still I can't access the windows
    update site. Any answer better than "format the hard
    drive" is greatly appreciated.
    mezundel, Oct 5, 2003
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