Discussion in 'Windows Update' started by des27, Nov 12, 2008.

  1. des27

    des27 Guest

    My hard disk crashed and had to reinstall XP Pro. Since then Windows update
    has not had any updates for the month of Oct. & Nov. When I run update it
    finds nothing. I installed the new Windows update software and still nothing.
    My other machine has had mmany updates since then. Any suggestions?
    des27, Nov 12, 2008
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  2. des27

    Engel Guest

    Hello des27,

    Test this WGA diagnose test, connection to MS, that scripts working.


    Go ahead and download Dial-ª-Fix.
    Scroll down about 2/3 of the way to Download Dial-ª-fix
    Click the Double green checkmark and click Go.


    Try the
    and D/L your updates

    For the benefit of the community reading this post, please rate the pºst.

    I hope this post is helpful.

    Let us know how it works ºut.

    Engel, Nov 12, 2008
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  3. des27

    TaurArian Guest

    Try the Automatic Updates and WindowsUpdate Reset tool


    How to troubleshoot common Windows Update, Microsoft Update, and Windows
    Server Update Services installation issues


    Check the Update log in Windows:-

    Click Start, and then click Run.
    In the Open box, type: %windir%\windowsupdate.log
    and then click OK.

    Scroll down towards the bottom for the latest entries to locate the error
    code(s) associated with the latest failed attempt to download/install. If
    appropriate copy and paste the error codes into this thread so someone may
    be able to assist you. On the other hand, you may be able to find the error
    code and other suggestions by searching the Newsgroup.

    Also check Windows folder for file called KB******.log (****** = number of
    update ie KB896688) and post the contents of the failed update.
    This may provide further clues as to why the update failed.

    How to read the Windowsupdate.log file:


    TaurArian [MVP] 2005-2009 - Update Services
    How to ask a question: http://support.microsoft.com/kb/555375
    Disclaimer: The information has been posted "as is" with no warranties or
    guarantees and doesn't give any rights.
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
    TaurArian, Nov 12, 2008
  4. des27

    des27 Guest

    Neither of the responses worked. WGA was OK - Dial-a-fix stopped when it was
    checking criptographic?? The same with (aureset) I will now look for the log
    and see if I can post the log error. Log error (0X80029C4A) many times. Hope
    this works.
    des27, Nov 13, 2008
    Error loading type library/DLL.

    This was a *clean* installation or a Repair Install of XP ?
    Is there an antivirus/security suite installed and, if so, what is it ?

    First step, open the Services console and check to see if Cryptographic
    Services is Disabled on startup.
    [Start > Run > type in services.msc , click OK]
    Double left click Cryptographic Services to see if it's Disabled next to
    Startup type. Set the startup type to Automatic if it had been Disabled.
    If it's not Disabled, read on ...

    Boot to Safe Mode:

    Show hidden files, folders, and system files:

    Open a Command Prompt [Start > Run > type in cmd, click OK]
    At the prompt type in or copy&paste the following after the prompt and
    then press Enter

    ren %systemroot%\System32\Catroot2 oldcatroot2

    Using Windows Explorer, navigate to the following subfolder:

    Once in the {F750E6C3-38EE-11D1-85E5-00C04FC295EE} subfolder, look for
    all files that *start* with tmp. IF any exist, move them to the Recycle
    Bin for now.

    *** DO NOT move any files to the Recycle Bin that do NOT start with
    tmp ***

    Restart the system and then do Method 4: Reregister DLL files that are
    associated with Cryptographic Services, here-

    Restart the system and see if it can update now.

    MowGreen [MVP 2003-2009]
    *-343-* FDNY
    Never Forgotten
    MowGreen [MVP], Nov 13, 2008
  6. des27

    des27 Guest

    1 It was a clean installation.
    2 The Criptographics was running in automatic
    3 I rename the catroot32 to old catroot32
    4 There were no temp files on{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
    5 All reg were successful
    Still no updates after reboot.
    I got error 0x800B0001
    Checked it out and registered all the new .dll except one
    wuweb.dll,atl.dll did not work.
    Still no updates.
    What next?

    des27, Nov 14, 2008
  7. Repost:

    Updates are not installed successfully from Windows Update, from Microsoft
    Update, or by using Automatic Updates after you perform a new Windows XP
    installation or you repair a Windows XP installation
    ~PA Bear
    PA Bear [MS MVP], Nov 14, 2008
  8. des27

    des27 Guest

    I have done all the steps suggested and still cannot get any updates. Should
    I reformat the hard drive and do a clean install?

    des27, Nov 15, 2008
  9. des27

    TaurArian Guest

    What's the point, you've already done a clean install and you can't update.
    Will that change if you do it again?

    FYI -

    Error code when you try to use Windows Update or Microsoft Update to install
    updates: "0x800B0001"

    See also:

    You cannot install some updates or programs

    When searching for available updates on the Update site, you receive the
    0x800B0001 error.


    TaurArian [MVP] 2005-2009 - Update Services
    How to ask a question: http://support.microsoft.com/kb/555375
    Disclaimer: The information has been posted "as is" with no warranties or
    guarantees and doesn't give any rights.
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

    TaurArian, Nov 15, 2008
  10. What TaurArian said.

    Before You Connect a New Computer to the Internet
    (you have the equivalent of a "new computer" after a Repair Install and a
    Clean Install)
    PA Bear [MS MVP], Nov 15, 2008
  11. des27

    des27 Guest

    This was a clean installation.
    Firewall (Wireless router WPA2) and Zone Alarm Security Suite 8.0.059
    AVG Antivirus 8.0.199
    The way I discovered that it was not wworking was because when I got the
    computer back it downloaded Office 2007 Security stuff. I don't have Office
    2007, but 2003. Then when I update my other computer (desktop), the laptop
    would not find any updates for October and November.

    des27, Nov 16, 2008
  12. The way I discovered that it was not wworking was because when I got the
    If you have Office 2007 Compatibility Pack (SP1) installed, that's why you
    were offered the "Office 2007 Security stuff."
    1a. If you've purchased ZASS, uninstall AVG 8 via Add/Remove Programs and

    1b. If you've not purchased ZASS, uninstall ZASS via Add/Remove Programs and

    2. Make certain that Automatic Updates is enabled. If you enable it,
    reboot, and then find it's disabled again, tell us.

    3a. Test by going to http://windowsupdate.microsoft.com,

    3b. Does the link in #3a above take you to Windows Update or Microsoft
    ~PA Bear
    PA Bear [MS MVP], Nov 16, 2008
  13. des27

    des27 Guest

    I uninstalled AVG 8 - rebooted - Automatic Updates was enabled(already) -
    rebooted and tried to update - No updates.
    Went to http://windowsupdate.microsoft and was directed to

    des27, Nov 16, 2008
  14. rebooted and tried to update - No updates.

    1. What does "no updates" mean? Were you able to reach Microsoft Update and
    scan for updates but no updates were offered?

    2. Right-click on My Computer and select Properties: What Windows version is
    displayed on the General tab?

    3. Are you running IE6 or IE7?

    4. Open Add/Remove Programs | Make sure the Show Updates option (top right)
    is checked | Scroll down: Are there any "Security Update for Windows XP
    (KB999999)" listed? If so, what's the KB numbers associated with the five
    (5) most-recently installed of these updates?

    5a. What media (e.g., CDs) did you use to do the clean install of WinXP Pro
    and where did you obtain it?

    5b. If you used the CDs that came with your machine or used the hidden
    Recovery partition to reinstall Windows, did the reinstall include a
    free-trial version of any Norton or McAfee software? If so, is this
    software still installed?
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/
    PA Bear [MS MVP], Nov 16, 2008
  15. des27

    des27 Guest

    I am able to reach Microsoft Update and when I scan for updates none are
    XP Pro V. 2002 Service Pack 3, v 5657
    IE7 v. 70.5730. 13
    CD was used.
    No Norton or McAfee software is or was installed.
    The following updates are installed by me(manually)directly from the site on
    KB 952954
    KB 954211
    KB 953155
    KB 959252

    des27, Nov 16, 2008
  16. 5a. What media (e.g., CDs) did you use to do the clean install of WinXP
    Did the CD you used come with that specific machine?

    Did you install WinXP SP3 and IE7 manually, too, or were one or both
    installed via Windows Update (website) or Automatic Updates?

    When did you installed WinXP SP3, was ZASS and/or AVG AV running in the

    Please confirm that you've tried both Method #1 and Method #2 in
    ~PA Bear
    PA Bear [MS MVP], Nov 17, 2008
  17. des27

    des27 Guest

    I guess you must sleep by the computer.
    The media was the CD that came with the computer.
    The SP3 and IE 7 were installed from the web (automatic updates)
    Zass & AVG were not installed them. They were installed afterwards.
    I have tried bothe Method #1 & #2
    I guess I will try to install all the updates from the site you mentioned
    943144, of course I will have to go by dates 11/11/08

    des27, Nov 17, 2008
  18. The SP3 and IE 7 were installed from the web (automatic updates)
    Was no anti-virus application at all installed when you installed SP3 and

    Which was installed first, SP3 or IE7?

    When did you install SP3 (approximate date)?
    PA Bear [MS MVP], Nov 17, 2008
  19. PA Bear [MS MVP], Nov 17, 2008
  20. des27

    des27 Guest

    The IE 7 first, the SP3
    The date was 9/6/08.
    The issue with IE 7 was caused by Windows Search 4. When uninstalled it the
    issue was resolved.

    des27, Nov 17, 2008
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