Updated for Office 2007 and Excel 2007

Discussion in 'Windows Update' started by jetparjas, Oct 16, 2008.

  1. jetparjas

    jetparjas Guest

    I have been trying to install the recent updates for office 2007 and excel
    2007 and I keep getting an error message 80070652. Has this happened to
    anyone and can you offer me a solution. Thank you so much!
    jetparjas, Oct 16, 2008
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  2. (cross-post added to Office Update)

    <cmd_output OS="XPsp2">
    E:\>set /a c =0x652
    E:\>net helpmsg %c%

    Another installation is already in progress. Complete that installation before proceeding with this install.
    Robert Aldwinckle, Oct 17, 2008
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  3. jetparjas

    jetparjas Guest

    Thank you for your response. I thought that may have been what is going on,
    but I cant see anything else installing. I will just leave on my computer for
    a while and let whatever is installing in the background install. Thank you!
    jetparjas, Oct 17, 2008
  4. jetparjas

    rjc Guest

    I had this problem for weeks, the background install never finished. From
    Windows Task Manager, show processes from all users, a copy of msiexec.exe
    appeared but never seemed to use any resources. I killed that process,
    didn't notice any messages, then tried to install the update again and it

    Any idea why that mystery copy of msiexec.exe was running? It comes back
    every time after I reboot.

    Running Windows Vista Home Premium SP1 64 bit.
    rjc, Nov 20, 2008

  5. What did you do to make that conclusion?
    Why not try to find out what it has done?
    E.g. find any files it has written to.
    Looks like something is blocking it from finishing?

    Instead of killing that one, perhaps you should bave tried killing
    other things which were running which might have been causing a conflict with it?
    What *else* was running with it?

    If you kill it it doesn't have too much chance to tell you not to do that... ; }

    I haven't used Vista. Does it still have msconfig or the option to hold down
    a Shift- key to prevent Startup programs from running?

    OTOH if the update is running just because it's AU deciding that you still
    really don't have that update installed properly yet that would keep happening
    as long as you have AU enabled for downloading and installing automatically.
    To prevent that try changing your AU settings at least temporarily to prompt
    you before installing. E.g. download automatically but don't install before
    you tell it to.

    My next suggestion, if all that didn't help, was going to be to try using ProcMon's
    Boot Logging feature but I don't know if ProcMon has a version which is both
    Vista and 64 bit compatible. ; }

    Perhaps we should be cross-posting to an OS NG too... <eg>

    Good luck

    Robert Aldwinckle, Nov 20, 2008
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