Updates - failed icon (red cross) has failed !

Discussion in 'Windows Update' started by Steve, Apr 26, 2007.

  1. Steve

    Steve Guest

    Looking at update history, it says "If an update failed to install, click the
    Failed icon to learn how to solve the problem."

    But I click on icon (red cross) and ? and - nothing.

    At bottom of page it appears to be looking for

    Any ideas please?
    Steve, Apr 26, 2007
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  2. Steve,

    Try this ... go to Start > Run > type in

    regsvr32 jscript.dll

    Click OK
    Open IE and access the update history page. Did that resolve the issue ?
    If no joy, close IE, then back to Start > Run > type in

    regsvr32 msxml3.dll

    Click OK
    Revisit the update history page to see if the issue is resolved.

    MowGreen [MVP 2003-2007]
    *-343-* FDNY
    Never Forgotten
    MowGreen [MVP], Apr 26, 2007
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  3. Steve

    chuck Guest

    chuck, Apr 27, 2007
  4. Steve

    Steve Guest

    Thanks for reply.
    Both dll things were were successful but still no luck with getting the
    reason why my updates are failing.
    I have 14 which fail and this has been going on for about 6 months. Some
    updates work but still 14 and i can't find the reason why.
    Thanks again.

    Steve, Apr 27, 2007
  5. Steve

    TaurArian Guest

    Check your pop up blocker settings - it may be stopping the pop up that tells
    you why your updates are failing.

    TaurArian, Apr 27, 2007
  6. Steve

    Steve Guest

    Thanks - I should have thought of that.
    Having looked at other articles, I ran a load of Regsvr on dll files and
    update. It installed all 14 items so there are no failure icons now. So, no
    need to find them - until the next time.


    Steve, Apr 27, 2007
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