Updates won't install, all fail

Discussion in 'Windows Update' started by Audrey, Jan 26, 2004.

  1. Audrey

    Audrey Guest

    I get a notice that my updats need to be installed. I
    have done that, twice, and still get the notice. The
    review shows they have failed. What next?
    Audrey, Jan 26, 2004
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  2. Audrey

    Steve Guest

    look to see if they need tobe installed by itself some do
    it will tell you in all of the writing
    Steve, Jan 27, 2004
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  3. Audrey

    Lucy [MS] Guest

    Hi Audrey,

    The Windows Update.log file should gives us more information why the updates
    are failing to install. If you can please post the last 20 lines of the
    Windows Update.log file we can narrow down the cause.

    To view the Windows Update.log file:

    Copy and paste "%windir%\windows update.log" (w/o the quotes)
    into the Internet Explorer address bar and hit Enter.
    Scroll down to the current date and look for the error being reported.

    Please post the last 20 lines form the log or the error message reported.
    Lucy [MS], Jan 28, 2004
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