Updates won't install IE 7 won't either

Discussion in 'Windows Update' started by Andy, Mar 29, 2008.

  1. Andy

    Andy Guest

    I had Vista Ultimate on my computer, but i couldn't get it to work smoothly
    so i got XP OEM version from Amazon. I erased the partition and formatted the
    drive for a clean install of XP. Installed drivers and such what got it all
    working. I had 102 updates in the Windows update, managed to install quite a
    few of them but now everytime i try to install them either through auto
    update or by visiting the update webpage all of them fail.
    The same problem happens with IE7 whether i download it from the microsoft
    site or try to install it through the auto update. It gets to the very end
    about finializing the installation and then stops and says that the computer
    needs to restart.
    Any information would be great. :)
    Besides this update thing i think everything else is running smoothly.
    Andy, Mar 29, 2008
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  2. Updates are not installed successfully from Windows Update, from Microsoft
    Update, or by using Automatic Updates after you repair a Windows XP

    NB: Also applies to clean installs, upgrade installs, and Recovery installs.
    Required reading IMHO before installing IE7:

    Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!

    And I strongly recommend using
    http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
    installation source, not Automatic/Windows Update.

    Tip: Save the installer to your desktop, do not Run it.

    Make *certain* that you check in at Windows Update immediately after
    installing IE7 and install any critical updates offered. If Optional
    Updates category offers Root Certificates update, I recommend installing it
    to take full advantage of IE7's additional security.

    IEBlog : IE7 Installation and Anti-Malware Applications

    What's New in Internet Explorer 7

    Release Notes
    PA Bear [MS MVP], Mar 29, 2008
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  3. Andy

    Andy Guest

    Ok the automatic update thing worked managed to get all the security updates
    and what not. However i still can't install IE7 it just comes up with the
    computer needs to restart so that the setup files can be deleted. I have
    tried everything in the online help thing and nothing, tried looking into the
    logs but i only have IE7_main.log and not the IE7 log that it says to check.
    Andy, Mar 30, 2008
  4. Did you follow the IE7 installation instructions I posted in my last reply?

    Free phone support for Internet Explorer 7/WinXP (installation issues only)
    is available through 30 Jun-08, based on your locale. Customers must be
    running WinXP in a non-domain environment.

    In North America, call 1-866-234-6020

    Hours of operation:
    Monday-Friday 5 am - 9 pm Pacific Standard Time
    Saturday-Sunday 6 am - 3 pm Pacific Standard Time

    For other IE7 issues, start here: http://support.microsoft.com/gp/wusupport

    International customers can receive support from their local Microsoft
    subsidiaries. For more information about how to contact Microsoft for
    support issues, visit the International Support Web site:
    PA Bear [MS MVP], Mar 30, 2008
  5. Andy

    KentRichards Guest

    KentRichards, Sep 29, 2009
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