Upgrade Check incorrectly reports McAfee exists and cancels upgrad

Discussion in 'Windows Vista Installation' started by Jeff K, Sep 4, 2006.

  1. Jeff K

    Jeff K Guest

    On build 5384 upgrading to RC1, the upgrade compatibility check incorrectly
    reports that McAfee Internet Security and McAfee firewall are installed and
    are not compatible. It requires me to remove them so it only exits the
    upgrade when I okay the message.

    McAfee is not installed (nor is any other antivirus software) and it hasn't
    ever been installed. I search the machine for mcafee as well as the registry
    just to see if there was anything referencing the McAfee software and there
    isn't a reference anywhere, but clearly the upgrade advisor see something
    that it flags as McAfee.

    Is there a switch to force the upgrade to move forward regardless of the
    upgrade advisor's incorrect assessment of the software on the machine?
    Jeff K, Sep 4, 2006
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  2. Jeff;
    Have any McAfee products ever been installed on this installation?
    If yes, you may need to also search the registry.
    If no, file a bug.
    You also may want to make the bug public so others can view it.
    Jupiter Jones [MVP], Sep 4, 2006
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  3. Jeff K

    Jeff K Guest

    No McAfee products have been installed. Also, to clarify, I mentioned that
    I searched the machine including the registry for any reference to it. No
    reference to anything related to McAfee.

    Jeff K
    Jeff K, Sep 4, 2006
  4. If you have searched every possible place, there is not much else you can do
    except a Clean Install unless you can somehow determine which if any
    installed program causes this.
    In any case, submit a bug report.

    Jupiter Jones [MVP]
    Jupiter Jones [MVP], Sep 4, 2006
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