Upgrading WLM version

Discussion in 'Windows Live Mail' started by Gordon Biggar, May 19, 2009.

  1. When upgrading to a more recent version of WLM, is it advisable to uninstall
    the existing version first, or does that simply create potential problems
    with Contacts, or other existing settings?

    Thanks in advance.

    Gordon Biggar
    Gordon Biggar, May 19, 2009
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  2. Generally there is no reason to uninstall the prior version.
    Occasionally it's recommended that if you were running a beta version,
    particularly an early beta, to uninstall that..

    But backing up your data is always a good idea before an install.
    Michael Santovec, May 19, 2009
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  3. I was hoping that the upgrade might clear up the repeated non-starts of WLM,
    but such was not the case.

    Thanks for your very prompt response.

    Gordon Biggar, May 19, 2009
  4. Are you still experiencing the non-starts? Is it a case of having to try
    to start mulitple times before it starts up or that the program simply
    doesn't start at all?


    ::Ron S

    Windows Outreach Team
    Check us out on 'Facebook' (http://www.facebook.com/windows)
    RonS WIN TEAM, May 20, 2009

  5. Do you have logging enabled to help figure out what it is doing?

    Have you tried compacting? E.g. set the compaction prompt
    interval to 1 and then just open and close WLMail.
    Fortunately, WLMail has fixed the problem with having both
    message store and index integrated, so corruption in one
    doesn't mean the whole thing gets corrupt. (In particular,
    messages tend to be preserved.) Unfortunately, the WLMail
    index seems to corrupt rather easily.


    Robert Aldwinckle
    Robert Aldwinckle, May 20, 2009
  6. Gordon Biggar

    ...winston Guest

    and/or the more common cause... wlmail.exe(is still running in the background) when viewed via Task Manager.
    ...winston, May 21, 2009
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