Urgent, can't access after the login (black screen of death)

Discussion in 'Windows Vista Security' started by Javier, Apr 15, 2010.

  1. Javier

    Javier Guest

    I have a Toshiba with Windows Vista Home Premiun and after I enter the Login
    Screen, I put the password fine, but later only the cursor and a black screen
    is show.

    If I enter the ALT+CTRL+DEL the menu buttons is show and I can access the
    Task Manager but I can't know what to do.

    Is very urgent to solve this issue.

    Regards,

    Javier
     
    Javier, Apr 15, 2010
    #1
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  2. Ǝиçεl, Apr 16, 2010
    #2
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  3. Javier

    MowGreen Guest

    When Task Manager is open click the Services tab.
    Now scroll down to the Windows Event Log service and *right* click on
    it, choose Properties.
    For Startup type:, set it to Disabled, agree to any UAC prompt that
    appears, then click Apply, then OK.
    Close the Services console, close Task Manager and restart the system to
    normal Windows mode.

    Did that bring a functioning Desktop back ?
    If yes, then one of the Events that is being logged is most likely
    corrupted. You can try to Start the Windows Event log service once the
    system is in normal Windows mode and then open the Computer Management
    console by *right* clicking on Computer, either on the Desktop or Start
    Menu, and choosing Manage, agree to the UAC prompt.
    Under System Tools open Event Viewer > Windows Logs.
    Try to open the System, Setup, Security, and Application until you find
    which one has become corrupted. * The system may crash or behave very
    slowly when you do this so be ready for it. *
    When you find the log that is corrupted, close Computer Management.

    Locate the corrupted log ( *.evtx ), which will be located in
    Windows\System32\winevt\Logs
    and delete it. The Windows Event log service *must* be stopped in order
    to delete any of the Event logs.

    Restart and then set the Windows Event log service to Automatic for
    Startup type once the corrupted log is no longer present.
    Vista will automatically create a new one.

    MowGreen
    ================
    *-343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, Apr 20, 2010
    #3
  4. Javier

    MowGreen Guest


    Sorry, I omitted this step right after the above.

    " When Task Manager is open click the Services tab. "

    On the Services page, click the Services *button* to access the Services
    console. DOH !


    MowGreen
    ================
    *-343-* FDNY
    Never Forgotten
    ================

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, Apr 22, 2010
    #4
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