USB Devices stopped working altogether

Discussion in 'Windows Vista Hardware' started by Condor, Aug 4, 2007.

  1. Condor

    Condor Guest

    Hello Guys,

    I am using Windows Vista 32 Bit Ultimate on Dell Inspiron 6000 Laptop. I
    have 4 USB Ports which were working fine. Suddenly all the USB ports failed
    and did not get recognized. I reinstalled Vista and the USB ports were
    visible again. There was a great sigh of releif.

    Guess what, the problem has cropped up again. I suppose after some of the
    updates from Microsoft or Windows Defender are installed this happens. None
    of the USB devices are recognized. Last time there was a chance because of
    sleep and hibernation. But this time, I am sure that it was not because of
    hibernation. I tried applying the hotfix for sleep and hibernation problem,
    but it does not help.

    Occassionaly the system says, USB device is not recognized, contact
    manufacturer ...!

    These are the inputs I have with regard to the problem. USB devices have
    been a hell after I upgraded to Vista. Could anyone help me ??

    I would greatly appreciate any of your help ...!

    Prasad GL
     
    Condor, Aug 4, 2007
    #1
    1. Advertisements

  2. Condor

    KP Guest

    The same issue is occurring after I rebooted from installing Cisco VPN client
    4.7. This seems to be my first mistake because this version is not compatible
    with Vista.

    Biggest issue is the keyboard and mouse are usb and no PS2 port on PC. Vista
    will boot to the login screen but without the keyboard or mouse it seems my
    only next step is to reinstall. Any other suggestions?

    PC - Dell Dimension E520
    Vista 32 bit home premium

    --KP
     
    KP, Sep 19, 2007
    #2
    1. Advertisements

  3. Condor

    Cal Bear '66 Guest

    This solution has worked for some people with problematic USB devices:

    Locate the file INFCACHE.1 in C:\Windows\inf

    Right click on the INFCACHE.1 file, select Properties >Security > Edit, and give
    your account full control.

    Delete INFCACHE.1, or rename it to INFCACHE.1.BAK or temporarily move to your
    desktop.

    REBOOT

    If this works for you, you can delete the INFCACHE.1 file. Windows will not
    recreate it.
     
    Cal Bear '66, Sep 19, 2007
    #3
  4. Condor

    SpaceDoll Guest

    I've tried that, and the afore mentioned hotfix. My mouse is recognized, but
    no other USB devices I have tried. Not the wireless adapter, printer, or
    camera adapter, all of which were working a few days ago. Was it some
    update? Can I rollback?
     
    SpaceDoll, Sep 22, 2007
    #4
  5. forgive me but it seems not to make sense to ask someone who can't use the
    keyboard or mouse to delete that file unless he can access mouse and
    keyboard in the start up recovery screen in which case it would be hard to
    do unless you a geek? i don't know i don't want to insult but that's the
    first thing that popped tomind when i saw post

    --
    Jonathan Perreault

    Personnal Advice To You:
    #1: Do Not Undermine Windows's Work, Or It'll Undermine You As A User.
    #2: Torture Windows (Any) Now Before It Tortures You

    Best Comments From Users:
    No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults

    A common mistake that people make when trying to design something completely
    foolproof is to underestimate the ingenuity of complete fools.
     
    jonathan perreault, Sep 23, 2007
    #5
  6. you could but i'm guessing using a port replicator is out of the question,
    and if mouse and keyboard aren't working now with your system unless have
    you tryed safe mode? maybe it'll work from there but i'm pessimestic about
    safe mode in your case.

    --
    Jonathan Perreault

    Personnal Advice To You:
    #1: Do Not Undermine Windows's Work, Or It'll Undermine You As A User.
    #2: Torture Windows (Any) Now Before It Tortures You

    Best Comments From Users:
    No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults

    A common mistake that people make when trying to design something completely
    foolproof is to underestimate the ingenuity of complete fools.
     
    jonathan perreault, Sep 23, 2007
    #6
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.