USB SATA drive says cannot find "USB to Serial-ATA bridge driver"

Discussion in 'Windows Vista Hardware' started by ScottHW, Dec 1, 2007.

  1. ScottHW

    ScottHW Guest

    I am running Vista Ultimate 64 bit. I have several SATA II external drives I
    use to plug into a USB port. Most of these work fine, but two of them cause
    Windows to search for a "USB to Serial-ATA bridge driver", it fails to find
    one and prompts for an install disk, which I don't have. If I plug these
    same drives into XP it promptly says it found an "USB to Serial-ATA" device
    and mounts the drive - no problem.

    Any idea why this is happening ?

    ScottHW, Dec 1, 2007
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  2. ScottHW

    Imageman Guest

    There have been a lot of USB problems reported here, and unfortunately I had
    a lot of them. Look back a few posts to my "HOTFIX Windows...... post on
    11/30. Resolved all my issues. Hope this helps - IM
    Imageman, Dec 2, 2007
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  3. ScottHW

    ScottHW Guest

    I installed that hotfix but no change. Why would Vista not be able to find
    that driver but XP already has it installed ? Perhaps the short answer is XP
    is more stable, but it really puzzles me. I only see one or two occurrences
    of this issue anywhere on the internet, so it must be a really unusual set of

    ScottHW, Dec 3, 2007
  4. ScottHW

    Wandering Guest

    Well, they are not the same driver, so they could easily exist in one system
    and not the other. I can't help you much on this issue, but did you point
    Vista at Windows, System32 to find the drivers? Does the drive come with an
    installation disk, or are drivers available on the manufacturer's website?
    Wandering, Dec 3, 2007
  5. ScottHW

    ScottHW Guest

    "they are not the same driver,"

    Of course you are right...

    "did you point Vista at Windows, System32 to find the drivers? "

    Yes, it ends with

    Windows encountered a problem
    Windows found driver software for your device but...
    the system cannot find the file specified.

    No software came with the drive - it was a bare bones OEM drive, no
    packaging other than the shrink wrap (got it at Fry's). No driver for it on
    Western Digital site either.

    Thanks for trying,
    ScottHW, Dec 3, 2007
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