User Account Failed to Load

Discussion in 'Windows Vista Administration' started by Orion Cochrane, Aug 1, 2009.

  1. Vista Home Premium Service Pack 1 32 bit

    This has happened twice with 2 admin accounts. They try to login, and once
    they enter their password, a message comes that says that the user profile
    failed to load. It then logs the user off. In order to salvage the accounts
    and files, I had to login as myself and copy and paste the files over to new
    accounts. No actual data is lost. Is this a common issue, and, how can I fix
    it?
     
    Orion Cochrane, Aug 1, 2009
    #1
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  2. Orion Cochrane

    Flavius Guest

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  3. Orion Cochrane

    Frank Holman Guest

    Frank Holman, Aug 1, 2009
    #3

  4. This could be because the memory resident portions of the user profiles
    are not being properly saved back to the hard drive as the user logs out
    or shuts down the computer.

    I'd suggest you ensure that the computer is always properly shut down
    (by clicking Start > Shutdown, rather than simply powering off), test
    your RAM by using using MemTest86 http://www.memtest86.com/. It's free.
    Then it might also be a good idea for you to download and use the hard
    drive manufacturer's diagnostic utility to test the hard drive.

    If the hardware checks good, it could be that some one time event (such
    as an unexpected power outage) has irretrievably corrupted the user
    profiles. If so, it would be best to create new replacement accounts,
    copy over only the data files from the two problematic accounts (don't
    use Windows Easy Transfer to copy system/application settings, or you
    might inadvertently copy the source of the problem), and then delete the
    "bad" accounts.


    --

    Bruce Chambers

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    Bruce Chambers, Aug 2, 2009
    #4
  5. Orion Cochrane

    Flavius Guest

    http://www.vistax64.com/tutorials/1...-failed-logon-user-profile-cannot-loaded.html
     
    Flavius, Aug 9, 2009
    #5
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