User account locked out after Microsoft Update 10 April 2007

Discussion in 'Windows Update' started by askewk, Apr 12, 2007.

  1. askewk

    askewk Guest

    After the automatic update (express) and restart of my pc, i was unable to
    access my user account using my existing password. A message suggesting the
    registry file is not in the state as is expected. Could not log in to my
    profile. The system logged me in as a guest and now i do not have access to
    all of my information previously stored under the My Documents folder etc.

    Any help would be greatly appreciated.
    Many Thanks
    askewk, Apr 12, 2007
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  2. Can you log into safe mode as the administrator?
    Shenan Stanley, Apr 12, 2007
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  3. askewk

    askewk Guest

    Thanks for your response Shenan, I would like to give you the exact message i
    received firstly to ensure i have explained the issue correctly in the first
    instance if i may....

    Message = "Windows cannot load the users profile but has logged you on with
    the default profile for the system. DETAIL: The system has attempted to load
    or restore a file into the registry but the specified file is not in a
    registry file format"

    To answer your question, Yes i am able to log on in Safe Mode and choose the
    Administrator - how should i proceed?
    Many Thanks
    askewk, Apr 12, 2007
    Shenan Stanley, Apr 12, 2007
  5. askewk

    askewk Guest

    Just pre empting this procedure i am wondering if that will give me access to
    my documents/favourites etc.? I am currently logged in as a default user and
    am unable to see any of my files under the My Documents folder or in any
    other place in the explorer tree? I am just wondering how by creating a
    totally new user account, this will give me access to the files that i had
    under my account (that has now been corrupted)? or am i missing something?

    askewk, Apr 12, 2007
  6. C:\Documents and Settings\Your Username
    Shenan Stanley, Apr 12, 2007
  7. askewk

    askewk Guest

    You are a gem. Thanks for helping me to locate the files. I am happy to set
    up a new user and copy the files.
    Excellent help. Thanks
    askewk, Apr 12, 2007
  8. askewk

    max.9mm Guest

    max.9mm, Jun 1, 2007
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