user fail to log on msn

Discussion in 'Windows MSN Messenger' started by Anni_from_denmark, Mar 9, 2009.

  1. I have a problem with logon to msn. My user name fails to log on MSN. I tryed
    on several machines. My father can log on MSN on my and the other machines,
    so this is no hardware thing, but a problem with my account. I can log on
    live id, with no problems, and have tried to reset my password, whith no
    result.

    can anyone help me out on this ?
    Thanks in advance
    Anni
     
    Anni_from_denmark, Mar 9, 2009
    #1
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  2. Greetings Anni,

    If you click the 'Show details' button (assuming you're using the latest version) and reply
    back with the error code, that would be helpful.

    There's been some reports of some server outages today so it might also be that, and
    hopefully now be resolved.

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
     
    Jonathan Kay [MVP], Mar 10, 2009
    #2
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  3. I have the same problem. Searched several forums for a solution, like
    deleting contacts from documents and settings folder, dnsflush, reinstalling,
    getting an older version, changing firewall settings, disabling firewall,
    disabling virus scanner, ... I was able to log in on webmessenger.msn.com for
    a while but then the same thing happend.

    The error code is : 81000306

    I can provide the error log and other logs generated by msn if that would
    help.

    I made a new windows live ID and was able to login with no problems so im
    assuming its something with my windows live ID or email (banned or blocked?)


    Anyway hope this can be fixed as i use it for work related purposes
     
    Stijn from Belgium, Mar 10, 2009
    #3
  4. Greetings Jonathan

    Errorcode is 81000306, and at this moment i still can't logon. I have tryed
    the solutions for this error, but it seems to be my account at MSN that has a
    problem, since other MSN users can log on to their account on my machine, and
    i get the same error trying to log on to MSN on their machines.

    I could create a new account, but the best solution would be to get the old
    one to work.

    Regards
    Anni
     
    Anni_from_denmark, Mar 10, 2009
    #4
  5. The same problem occured to me a few days ago. In the evening I couldn't log
    on to MSN, The next moring however, I could log in to MSN again. In the
    afternoon MSN stopped working and the same error 81000306 occured again. Now
    Im unable to login still.. I tried the various things the Microsoft Help
    suggested, but all were in vain. I would really like this problem to be
    solved and I hope someone can help me with this.

    Regards,
    Maayke
     
    Maayke from Holland, Mar 11, 2009
    #5
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