Very Frustrated with Microsoft products and services

Discussion in 'Windows Vista Performance' started by George, Jan 26, 2008.

  1. George

    George Guest

    Paid a lot for hardware (plenty of disk space and memory) and Windows Vista
    Ultimate but got very bad experience:

    (1) Backup software does not work properly. Always failed with error after
    burning many DVD-ROMs.
    (2) Whenever there is a problem, Vista tries to find solution online, but 10
    out of 10 times it found no solution (The function is completely useless but
    make user more frustrated).
    (3) It lags when playing online game (WoW) and have to log out every 5 to 10
    minutes. Tried the performance tools to boost the Experience Index Base
    Score but nothing change. No recommendation or improvement.
    (4) Found critical errors in the Event Log. Tried to search for support
    information on Microsoft website using the EventId, logname and other event
    properties but nothing returned!
    (5) When search for help on microsoft website, it always bring you to the
    product home page or provides no search result. It is unbelievable that
    common phrases like 'Windows Vista backup', 'Windows Vista backup issue'
    returned no result in communities. Search function that always returns no
    result is no function at all.
    (6) The System Health Report provides lot of numbers but no instruction of
    how to fix problems.
    (7) For no reason, all Microsoft Office documents (WORD, EXCEL,) becomes
    read only. No editing, copying or saving.

    It seems that only software consumers have to put up with these kind of
    faulty products and crappy services just because Microsoft has dominated the
    PC market!

    This post is a suggestion for Microsoft, and Microsoft responds to the
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    click "I Agree" in the message pane.
    George, Jan 26, 2008
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  2. George

    John Hanley Guest

    George -- with regard to backups: I gave up on backing up to DVD; too long,
    too many errors, too many discs, etc.
    I bought an external USB hard drive for $60 as my backup destination. It
    works just fine now, no hassle and a worthwhile expenditure.
    John Hanley, Jan 26, 2008
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  3. George

    Paul Smith Guest

    I backup to Windows Home Server, most people using the built-in backup will
    backup to other hard drives. Without knowing the error it would be hard to
    When I had some problems with my video card, Sim City 4, Sound Blaster,
    Flash player, Skype etc, it was kind enough to inform me that was
    responsible before I go looking manually for the problem. I think this is
    one of Windows Vista's best features, and it'll get better over time.

    The fact you get nothing back tells me that you're running into a rare
    issue, probably caused by 3rd party software or unstable hardware.
    World of WarCraft runs great here, as does Crysis, Supreme Commander and
    Some critical errors in the Event Log are to be expected. Generally its
    best to use a web search engine for error codes, or limit your search to the
    Knowledge base.
    Communities search works here, otherwise search on Google Groups.
    It isn't designed to give instructions on how to fix problems, just to
    produce an overview of the system.
    No problems here.
    Maybe consumers aren't running into faulty Microsoft products, they're
    running into the mountain of junkware out there and letting it near their

    Paul Smith,
    Yeovil, UK.
    Microsoft MVP Windows Shell/User.

    *Remove nospam. to reply by e-mail*
    Paul Smith, Jan 26, 2008
  4. George

    Homer S. Guest

    That's what happens when one company's products is all we have to choose from. They
    do whatever they want and quality matters not a bit. They force hardware
    manufacturers to redesign the hardware to fit the needs of their software in order
    to make it impossible to downgrade to a reliable O/S. They use us consumers as
    Guinea pigs for their experiments and after about a year of patches and 'Hot Fixes'
    and grief they release a service pack, which fixes thousands of their mistakes
    (bugs) while adding thousands more (SP1). After another year of patches and fixes
    and critical updates they release another service pack, designed to fix the
    thousands of remaining bugs, which hopefully only contains hundreds of bugs (SP2).
    Finally, for the next year or two they work like busy little bees on a new and
    improved operating system (Vista) to take the place of the currently 90% working
    operating system (XP). In addition, they rewrite a very popular and familiar suite
    of business applications (Office 2003) in order to move things around, change file
    formats, pretty it up and generally turn it into a suite of unfamiliar flakey
    applications (Office 2007). This, in response to the infinite number of complaints
    they receive and actually, just to refill their pockets full of $$$$$... Call it a
    going away present for Billy boy.

    Wow! Wouldn't it be wonderful for there to be some real competition in the software
    industry..... One company trying to out-do the others with better features, improved
    security, less bugs! And, price competition!!! O/S-2, where are you? IBM? Google?
    BEOS? Someone? Anyone? Now is the time to compete!....

    Hoping that this Vista disaster will knock them off their pedestal.

    Damn, I must be dreaming...
    Homer S., Jan 26, 2008
  5. George

    Kerry Brown Guest

    <the rest of a rant snipped>

    There are valid alternatives to Windows. Look at a Macintosh computer or
    possibly one of the many Linux distros that could run on your current
    hardware. I happen to like Vista. I also like Ubuntu and OS X. They all have
    advantages and disadvantages but in the end they all do pretty much the same
    things. If you don't like Vista try one of the alternatives.
    Kerry Brown, Jan 26, 2008
  6. George

    Dave Guest

    So many people unhappy with Microsoft yet they still buy the product with
    their hard earned money makes no sense to me at all. When are you people
    going to learn that if you want change don't feed the greed with green.

    This whole excuse of "No other option" is complete BS. I'll leave it to all
    the Anti-Vista/Microsoft people here to name a few I am sure they will be
    happy to offer you a solution.
    Dave, Jan 26, 2008
  7. George

    PaulB Guest

    Regarding Office documents, whic version Office do you have?
    PaulB, Jan 26, 2008
  8. George

    Rlstormz Guest

    Well I am a first time buyer of a computer and this has been a nightmare
    trying to learn what to do and find out there is nothing you can do. I bought
    what was affordable and marketed for me. When I first got it I knew nothing
    of doing backups and they sure dont bother to tell you what to do. When I
    finally try it won't do it. I would think the creators of the software should
    be held resposible for creating faulty ware. But if you bought the computer
    already equipped it is not backed up by MSN. (What a cute trick) then you go
    back to the creator of the PC and they say we didnt make the software. So who
    the F is respossible? Shouldnt this be like some sort of fraud? We sell you a
    product and it does not work. And we are not gonna help you make it work
    unless you pay money.Why dont I get my money back? I will be much more
    cautiouse about buying system operations in the future and I sure will be on
    the lookout for MS products. This is not the way to create return customers.
    Rlstormz, Jan 26, 2008
  9. George

    Homer S. Guest

    When did the truth become a rant? I've worked with computers since 1977, seen
    numerous O/S's, such as CGOS - Computervision Graphic Operating System, Solaris,
    O/S-2, Sun O/S's, UNIX, Linux, Ubuntu & Mac O/S's - all with their own problems and
    compatibility issues. The problem with Microsoft's current position is that the
    entire computer industry is now geared toward building hardware and writing software
    which is compatible only with Microsoft products. Even writers of open source
    programs such as Ubuntu and Open Office, have to code with the MS compatibility
    thing in mind. This allows Microsoft to change the rules in the middle of the road
    whenever they wish, because in fact, they make the rules. Anyone who thinks this is
    a good thing for the computer industry is either a moron or a Microsoft employee.

    It's true that there are 'valid alternatives' to Windows, however, in the Microsoft
    controlled world we live in, if you choose anything other than a Microsoft operating
    system, you will be in a constant struggle to find drivers for your hardware and
    applications that run under your O/S of 'choice'. On the good side, FWIW, you'll be
    less susceptable to malware, which is mostly written with MS in mind, you won't be
    paying the exhorbitant cost for software that MS demands and you'll be rid of all
    this Activation/Validation crap.

    What is needed is an alternative operating system that is reasonably priced ($79.99
    for a standard version and $129.99 for a business/power-user version is reasonable),
    runs all games and apps that XP and Vista run, is compatible with most hardware, has
    no product activation or constant validation checks (none would be needed if it were
    reasonably priced) and doesn't take a super computer to run it (Vista).

    True competition can only be a good thing for all users of computers. As long as
    Microsoft is the dealer of the only viable O/S, that will never happen.

    Hmmm. Dealer.... Give them the drug for free or very cheap (Windows 3.1, '95 & '98)
    while getting rid of the competition (O/S-2). Let them become hopelessly addicted,
    then raise the price as high as you like and produce an inferior product.... Sounds
    Homer S., Jan 27, 2008
  10. George

    Kerry Brown Guest

    Not snipping the rant this time :)

    If it was that easy don't you think such a product would already exist? The
    only way for driver level compatibility with Windows would be to license the
    technology from Microsoft. I'm pretty sure they would make it hard to
    compete with them on price. That's the way capitalism works. Rather than
    blame Microsoft for this blame our western system of economics. If they were
    to make it easy for others to compete with them they would have a
    stockholder revolt on their hands. In our system public companies have to
    maximize short term profits to keep stockholders happy. If they don't there
    is soon a new board in place that will.

    I also disagree with you about using a non Microsoft OS. I don't use OS X a
    lot but I know many people who use it to run their business'. They have no
    problems doing what they need to. Linux is becoming more mainstream all the
    time. I run Ubuntu and Fedora on various systems and have no problems
    finding drivers for mainstream hardware. Both OS X and Linux are very
    different from Windows so there is a steep learning (or unlearning) curve
    but once you are on top of the curve they are viable alternatives to
    Kerry Brown, Jan 27, 2008
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