Very interesting issue

Discussion in 'Windows Server' started by John Smith, Sep 13, 2004.

  1. John Smith

    John Smith Guest

    Hello all

    I have one weird issue with Windows 2003 Server.

    Computer just doesn't shut down,
    When you press Start, Shutdown or restart or logoff, it doesn't do anything,
    only Even Error gets logged, like the following:
    Date: 10/09/2004 Source: USER32
    Category: None Type: Warning
    The attempt by user Server\administrator
    to restart/shutdown computer Server failed
    For more information, see Help and Support
    Center at

    I have tried finding an answer, got a Microsoft Engineer to have a look at
    with no luck, he said it has to be some kind of external third party

    But i know i have not installed any new drivers or programs at all recently
    and it was working just days ago.

    Has anyone ever come accross this??

    Thanks so much!
    John Smith, Sep 13, 2004
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  2. John Smith

    Ian Guest

    Do you use Terminal Services, if so do you connect to the Console session?
    Apparently a bug which having once connected to the console, you can no
    longer shutdown/reboot the machine. Workaround not to connect to console
    session or to reconnect to console session before shutting down/rebooting....

    (by console I mean "mstsc /v:server /console")
    Ian, Sep 13, 2004
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  3. John Smith

    John Smith Guest

    Thanks for your help

    Yes, i do have terminal services but workaround doesn't work.
    This problems stays regardless whether Terminal service is enabled or not on
    this server.
    John Smith, Sep 14, 2004
  4. I would try shutting down one service at a time and then attempt a shut
    down. You may be able to isolate the problem that way.
    Kevin Longley, Sep 14, 2004
  5. John Smith

    KJ Guest

    Pull plug.

    KJ, Sep 15, 2004
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