Very odd Vista upgrade problem. Permissions issue?

Discussion in 'Windows Vista General Discussion' started by Google, Mar 8, 2007.

  1. Google

    Google Guest

    08-Mar-2007, From Ellery (at) StarBus (dot) com

    I have tried hard to find answers to some niggling Vista-upgrade
    issues. Certain things are very hard to Google. Any help would be
    appreciated.

    I suspect that all issues are traceable to the same underlying
    problem; perhaps a permissions issue - but I cannot prove it. I have
    nothing to go on. Nil!

    Hardware/OS: Dell Inspiron i9400 Core Duo.
    New drive: Fresh Install of XP
    then Vista Business Upgrade
    Logged in as "Super" Admin

    1. When I boot up, Vista forgets my wallpaer. The screen is just
    black. Yet, the instant I click Personalize > Desktop Background, it
    snaps to my favored photo. I don't even need to click it and APPLY the
    settings.

    2. Windows also forgets my Icon Size (yet it retains my custom Icon
    Spacing). So I go choose it again, and guess what?

    Personalize > Color & Appearance > Open Classic
    Appearance Properties > Advanced > Item: Icon

    ...Here the behavior is SLIGHTLY different. I can see my custom
    setting (24 pixels), but I must change it to something else (so that
    the APPLY button becomes active), then change back, and finally click
    APPLY.

    3. I cannot install a very few popular programs - like the new VISTA
    version of Norton AV 2007. I have spent HOURS on the phone with
    Symantec - elevated all the way to their developers. At about 15%, I
    get the install error code 9999.171. This indicates that there is are
    remnants of Symantec products on my system that must be removed before
    installing. But this is simply not the case. The same error occurred
    from the very start and I have even run a special utility to remove
    ANY REFERENCE to Symantec products from the Registry.

    Same error even when creating a NEW admin login and with no security
    aps at all - not even a firewall or heightened IE security/privacy
    setting.

    4. Another failed program may help diagnose the issue, because it is a
    simple Win 98 photo viewer: VuePrint by Ed Hamrick. It requires no
    installation and the developer confirms that scores of happy users
    continue to use it under Vista.

    HOW IT IS SUPPSED TO WORK
    -------------------------
    VuePrint is simply a set of 4 files exe/ini/gid/hlp that do not
    require installation. (Of course the old HLP file format requires a
    resource which can be copied from Win XP). The files are supposed to
    be placed into the Windows Folder. But in case of a permissions issue,
    I have tried placing them in their own folder and adding the folder to
    the environment-path.

    THE SYMPTOM
    -----------
    When I launch VuePrint (for example by double clicking an
    associated JPG file), I can see the process in Task Manager
    ("vuepro32.exe" for each time that I attepmt to launch), but I can
    find no other evidence of an application. Nothing opens and the file
    is not marked as accessed. Again, the developer indicates that other
    users have no problems with this "self contained" utility
     
    Google, Mar 8, 2007
    #1
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  2. Google

    mikeyhsd Guest

    1. what happens if you use a standard background instead of your favorite photo. might be a compatible problem.
    2.yep vista is known to have problem with things that change dpi settings.
    3.norton is not really vista compatible regardless what they say. try avast for virus problems.
    4. right click on the exe and select to run in a different compatible mode, maybe win 98 in this case.

    @sport.rr.com

    08-Mar-2007, From Ellery (at) StarBus (dot) com

    I have tried hard to find answers to some niggling Vista-upgrade
    issues. Certain things are very hard to Google. Any help would be
    appreciated.

    I suspect that all issues are traceable to the same underlying
    problem; perhaps a permissions issue - but I cannot prove it. I have
    nothing to go on. Nil!

    Hardware/OS: Dell Inspiron i9400 Core Duo.
    New drive: Fresh Install of XP
    then Vista Business Upgrade
    Logged in as "Super" Admin

    1. When I boot up, Vista forgets my wallpaer. The screen is just
    black. Yet, the instant I click Personalize > Desktop Background, it
    snaps to my favored photo. I don't even need to click it and APPLY the
    settings.

    2. Windows also forgets my Icon Size (yet it retains my custom Icon
    Spacing). So I go choose it again, and guess what?

    Personalize > Color & Appearance > Open Classic
    Appearance Properties > Advanced > Item: Icon

    ...Here the behavior is SLIGHTLY different. I can see my custom
    setting (24 pixels), but I must change it to something else (so that
    the APPLY button becomes active), then change back, and finally click
    APPLY.

    3. I cannot install a very few popular programs - like the new VISTA
    version of Norton AV 2007. I have spent HOURS on the phone with
    Symantec - elevated all the way to their developers. At about 15%, I
    get the install error code 9999.171. This indicates that there is are
    remnants of Symantec products on my system that must be removed before
    installing. But this is simply not the case. The same error occurred
    from the very start and I have even run a special utility to remove
    ANY REFERENCE to Symantec products from the Registry.

    Same error even when creating a NEW admin login and with no security
    aps at all - not even a firewall or heightened IE security/privacy
    setting.

    4. Another failed program may help diagnose the issue, because it is a
    simple Win 98 photo viewer: VuePrint by Ed Hamrick. It requires no
    installation and the developer confirms that scores of happy users
    continue to use it under Vista.

    HOW IT IS SUPPSED TO WORK
    -------------------------
    VuePrint is simply a set of 4 files exe/ini/gid/hlp that do not
    require installation. (Of course the old HLP file format requires a
    resource which can be copied from Win XP). The files are supposed to
    be placed into the Windows Folder. But in case of a permissions issue,
    I have tried placing them in their own folder and adding the folder to
    the environment-path.

    THE SYMPTOM
    -----------
    When I launch VuePrint (for example by double clicking an
    associated JPG file), I can see the process in Task Manager
    ("vuepro32.exe" for each time that I attepmt to launch), but I can
    find no other evidence of an application. Nothing opens and the file
    is not marked as accessed. Again, the developer indicates that other
    users have no problems with this "self contained" utility
     
    mikeyhsd, Mar 8, 2007
    #2
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  3. Google

    Google Guest

    09-Mar-2007, From Ellery (at) StarBus (dot) com

    Good suggestions - and thank you.
    Alas, none of these suggestions help in my case...

    1. Standard background works. By my wallpaper has worked with XP for 5
    years (standard JPG image). Don't want to go back.

    On the other hand you helped me to think of another angle -- I
    will try moving the image into the folder that contains the standard
    images. Again, I suspect a permissions issue.

    2. I didn't change a global dpi setting (actually, that works fine). I
    just changed the icon size. Too bad if this means I have to do it
    every single time. Try viewing icons with a space of 24 while the icon
    is 32 or 64!

    3. Norton is not Vista compatible? Clearly, this is correct. But for
    how long can they survive as a legacy utility?

    4. Already tried compatibility modes. Didn't help

    Again, Thanks. Additional suggestions are appreciated.
     
    Google, Mar 10, 2007
    #3
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