video and audio are garbled (feedback and wind tunnel effect)

Discussion in 'Windows Media Player' started by Paola, Mar 2, 2006.

  1. Paola

    Paola Guest

    I did a fresh install of Windows XP Professional with SP2. The hard disk was
    reformatted prior to Windows being installed. All Microsoft security updates
    have been applied. All Microsoft optional software updates have been applied,
    excluding .NET Framework 1.1 and .NET Framework 2.0. All Microsoft optional
    hardware updates have been applied.

    That being said, I am using Windows Media Player 10. I have tried playing
    mp3's from the local hard drive, songs from a licensed CD, and streaming
    Internet music videos. In all cases, the Windows Media Player played back
    what sounds like feedback and wind through a tunnel. Looking at timings, I
    noticed that the Windows Media Player moved along normally until it hit 3 or
    4 seconds of playback. Then, the Windows Media Player slowed to a near halt.
    For every 1 second of playback, an average of 45 seconds of real time passed.

    Is there any way to fix this problem?
    Paola, Mar 2, 2006
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  2. Paola

    zachd [MSFT] Guest

    What's causing it? When did this start ocurring? Do you have some sort of
    audio modification plug-in installed?
    zachd [MSFT], Mar 6, 2006
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  3. Paola

    Paola Guest

    I have no idea what is causing the problem. I started testing this issue for
    a friend who couldn't figure out why it was happening. When I got the PC, I
    noticed spyware, malware, and viruses galore were on it. So, I wiped the hard
    disk. I installed Windows XP Professional with SP1a from CD. The CD included
    Windows Media Player 9. Before patching Windows, I launched Windows Media
    Player 9 and noticed that it was having problems playing media. I thought it
    was strange that the problem occurred immediately after a fresh installation.
    However, I figured that I'd patch Windows XP and the problem would fix
    itself. I was wrong. I downloaded all security updates, installed SP2,
    downloaded the remaining security updates, downloaded the optional software
    updates, and downloaded the optional hardware updates. Then, I launched
    Windows Media Player 10 and the problem was still there (as noted in my
    original post). There are no optional plug-ins or 3rd party plug-ins
    installed. The Windows Media Player 10 has not been modified in any way.

    At this point, since the issue started occurring immediately after a fresh
    installation off the CD, I'm thinking there's a hardware problem that I'm not
    aware of yet (even though the Windows Event Log is clean).
    Paola, Mar 6, 2006
  4. Paola

    Paola Guest

    Well, I solved my own problem. It was the sound card. I removed the C-Media
    sound card (CMI8738/PCI-6CH-LX) and replaced it with a SoundBlaster Audigy 4
    card. Audio and video work fine now.
    Paola, Mar 20, 2006
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