Video-chat wont show own cam, other side sees/hears me.

Discussion in 'Windows Live Messenger' started by Mike, Mar 4, 2010.

  1. Mike

    Mike Guest

    Looking for suggestions to resolve a problem with Windows Live Messenger.

    Windows XP Pro SP3 32bit.
    Windows Live Messenger 2009 Build 14.0.8089.726
    Microsoft LifeCam VX-6000 webcam.

    In Messenger video-chat, I can see and hear the other person, but I cannot
    see myself on the webcam during the video-call. The lower part of the
    Messenger-video-chat window (where I normally see myself) shows a
    red-coloured X over the webcam icon. The other person hears and sees me
    correctly during the video-call.

    Using the Messenger Tools -> Audio and Video Setup -> the microphone and
    webcam settings are OK and I can see myself in the webcam window under 'Set
    Up Audio and Video - Webcam' window.

    I uninstalled and re-installed Windows Live Messenger, made no difference to
    symptom.

    Using Start->Microsoft LifeCam -> Dashboard -> Check For Updates : reports
    that no newer version is available. The video works correctly in the
    Microsoft LifeCam window, can see myself OK.

    If I move the webcam to a different machine, the Windows Live Messenger
    video-chat feature works correctly (same versions of VX-6000 driver, Windows
    Live Messenger).

    It used to work correctly, originally with a different webcam. Possibly
    related to installation of a new version of the VX-6000 driver (not sure of
    this).
     
    Mike, Mar 4, 2010
    #1
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  2. Mike

    rhlhamlet Guest

    One solution (very simple) is to go into audio/video setup in messenger
    In the video part, select the USB webcam instead of your real webcam.
    This solves the problem most of the time and will not hurt to try
     
    rhlhamlet, Mar 4, 2010
    #2
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  3. Mike

    Mike Guest

    In 'Set Up Audio and Video - Webcam' the pull-down list of webcams shows the
    following three items:
    (1) Microsoft LifeCam VX-6000 --> (this is what is selected)
    (2) Default - Microsoft LifeCam VX-6000
    (3) Disable

    There is no mention of the term 'USB'. Is that expected ?
    I will try to Disable (and then re-enable later), and also try the 'Default
    - ' option.
     
    Mike, Mar 5, 2010
    #3
  4. Jonathan Kay [MVP], Mar 7, 2010
    #4
  5. Mike

    Mike Guest

    Thank you Jonathan Kay. I followed the suggestion in the link that you
    posted (even though the syptom in the link was different from mine), and
    after logout/restarting WLMessenger the video chat appears to be working
    normally again.
     
    Mike, Mar 10, 2010
    #5
  6. Hi,

    Glad to hear it Mike!

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2010 Jonathan Kay - If redistributing, you must include this signature or citation
     
    Jonathan Kay [MVP], Mar 12, 2010
    #6
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