ViiV error event ID 7031

Discussion in 'Windows Vista Performance' started by Michael Walraven, Oct 24, 2007.

  1. System is Vista Home Premium, Dell XPS 410, includes a TV tuner card.
    System is working fine, however when I look in the event viewer there is a
    repeating error entry:

    The Intel(R) Viiv(TM) Media Server service terminated unexpectedly. It has
    done this 34121 time(s)
    The following corrective action will be taken in 5000 milliseconds: Restart
    the service.

    The event ID: is 7031, error is reporting from the Service Control Manager
    Event Log Provider.
    The error occurs at a rate of 337 per hour.

    I do not have media extender devices such as an X-box. Only other device on
    my home network is a laptop running Windows XP.

    The XPS410 computer has a sticker on the front 'Intel Viiv' for what that is

    I presume I 'turned on' some function I shouldn't have at some time, I would
    like to get rid of the problem if possible so any suggestions welcome.

    Michael Walraven, Oct 24, 2007
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  2. Iv`e had so many problems lately with intel and their viiv software so your
    not alone.
    Try this for starters:-Go into task manager ,services and stop M1 sever.
    Get back to me if this does or does not work.
    Don`t forget to reboot.
    peter c.a.hawkins, Oct 25, 2007
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  3. Peter,
    Thanks for you advice. That did seem to be the guy having problems.

    What I did was to go through all the setup options menus and reselect
    everything like it was before (with exception of notify on new connection
    which had got set off somehow). After that exercise the generation of errors

    As an aside, I did not find many messages about Viiv problems. By which I
    conclude that it works darn near perfect - OR - not many people using it.

    Michael Walraven, Oct 25, 2007
  4. If you haven`t already done so i would recommened you download version 1.7.1.
    from intels site as they are stopping putting viiv updates on their web
    site.It tells you about it on the viiv software page.
    peter c.a.hawkins, Oct 25, 2007
  5. Peter,
    Thanks, I have done the upgrade to 1.7.1

    Michael Walraven, Oct 25, 2007
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