Virgin Broadband Says She Has No Ethernet Card!! Help Please!

Discussion in 'Windows Vista Networking' started by mariaw04, Nov 18, 2007.

  1. mariaw04

    mariaw04 Guest

    my friend has bought a new computer today from Currys. It has Windows Vista
    on (I don't know which version of vista) She has 160gb Hard drive, 1GB Ram
    not sure what processor. When she tries to install the Virgin Broadband
    software/disc it tells her she has no ethernet card. I checked for her that
    her ethernet port not only showed in network connections but was enabled but
    still no joy. Virgin are no help as they say it is a hardware problem and not
    with theirr broadband. I know I haven't given much info but any ideas would
    be grately appreciated!
    Thanks In Advance
    Maria x
     
    mariaw04, Nov 18, 2007
    #1
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  2. mariaw04

    Cyberhash Guest

    You don't need to use the virgin broadband disk to use the service
    Just make sure windows is set up to auto detect network settings and it
    should work fine
     
    Cyberhash, Nov 19, 2007
    #2
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  3. mariaw04

    Tom Ferguson Guest

    Control Panel (Classic view) Networking and Sharing Centre Set up a
    connection or network Connect to the Internet Next. Follow on-screen
    prompts.

    Tom
    MSMVP 1998-2007
     
    Tom Ferguson, Nov 20, 2007
    #3
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