Virtual PC 2004 - HOST Hardware Lockup

Discussion in 'Virtual PC' started by Torrent, Nov 23, 2003.

  1. Torrent

    Torrent Guest

    This Post will be used for people like me who are Experiencing Lockups with
    the Host hardware when trying to run Virtual PC 2004 (and most likely have
    ran prior versions of VPC perfectly fine).

    There will be one message under this for People to post Their Hardware
    specs, and related msinfo32 and details regarding the lockups.

    Another message can be for people that would like to just provide comments
    that are not related towards debugging or getting more info
     
    Torrent, Nov 23, 2003
    #1
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  2. Torrent

    Torrent Guest

    People with VPC Locking up the Host Machine please post their
    system specs
    Motherboard maker/manufactuer
    CPU
    Bios Revision
    Relevate Hardware (Dual Monitors, etc)
    MS System Info
    Start -> run -> msinfo32
    Save -> filename in an easy to find location -> If the file is 1 - 2
    MB please zip it up by right clicking send to compressed folder.
    Installed Software.
    Other VMWare, etc
    Software Developing tools
    Tweaking Software (used in the past even if it is not installed now)
    etc
    When the System Locks up and other things you've noticed
     
    Torrent, Nov 23, 2003
    #2
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  3. Torrent

    Robert Comer Guest

    Rearranging the IRQ's didn't help me. :(

    - Bob Comer
     
    Robert Comer, Nov 24, 2003
    #3
  4. Torrent, thanks for starting this post.

    Has anyone seen this lock-up behavior on machines that don't contain AMD
    processors? So far, that appears to be the common element. The more we can
    narrow this down, the faster we can reach a resolution.

    Thanks for your help.

    - Eric

    --
    Eric Traut
    Director of VM Technologies
    Microsoft Corp.

    Legal disclaimer: This posting is provided "AS IS" with no warranties, and
    confers no rights.
     
    Eric Traut [MSFT], Nov 24, 2003
    #4
  5. Hi,
    Try to disable video hardware acceleration on your host into display
    properties, advanced, troubleshoot
     
    Loïc Delambre, Nov 24, 2003
    #5
  6. Torrent

    kvr Guest

    Thanks, will try, but first need to
    install windows xp etc on the host
    again...this time i will make a
    ghost image of it.

    kvr
     
    kvr, Nov 24, 2003
    #6
  7. Torrent

    Bob Arnson Guest

    I don't get a lockup, but attempting to start a new VM in VPC2004 (from
    MSDN) on my
    dual-P3 box (OR840 Intel workstation motherboard) always results in cold
    reboots within a few seconds. I'm running XPSP1, latest critical updates,
    VS2003. I have 512MB RDRAM and an ATI 9000 Pro video card driving two LCD
    monitors. Any other details you need, just let me know.
     
    Bob Arnson, Nov 25, 2003
    #7
  8. I try VPC2004 on my personnal computer :
    ASUS A7N8X Deluxe (1.06)
    AMD Athlon 2100+
    640 Mo PC2700
    Geforce 4 Ti 4200

    Windows XP SP1 + all updates
    DirectX 9.0b

    I didn't have reboots and locks, it works fine even with video hardware
    acceleration.
     
    Loïc Delambre, Nov 25, 2003
    #8
  9. Torrent

    Robert Comer Guest

    I have a couple of question for the Microsoft VPC people around here:

    Is there any hope at all for us that have Athlon based PC that cannot run
    VPC2004 anytime soon?

    And if there's no hope, is there any way for me to get the Microsoft VPC 5.2
    key so I can go back to using it? I made the big mistake and installed
    VPC2004 and want to go back but don't have the key. I'd really like to use
    VPC as it fits my needs better than vmware does. (I am an MSDN Op/sys
    subscriber and can provide my details.)

    To add to the hardware thread, changing video cards or changing the
    acceleration setting made no difference, I always lock up within a minute or
    two if not immediately on bios post. Changing just about every bios setting
    made no difference either.

    - Bob Comer
     
    Robert Comer, Nov 29, 2003
    #9
  10. Torrent

    Torrent Guest

    Hmm i was going to say that VPC 5.2 should still be up there but I see its
    not.
    Well i guess its a good thing i kept the iso archived on my hard drive :|

    Would be nice to know if MS is investigating or able to reproduce any of our
    hardware lockups
     
    Torrent, Nov 29, 2003
    #10
  11. Torrent

    Robert Comer Guest

    Hmm i was going to say that VPC 5.2 should still be up there but I see
    its
    I have the iso as well, just not the key to install it. :(
    They are strangely silent on the subject, which does *not* give me a warm
    fuzzy feeling about it. (makes me think we're screwed.)

    - Bob Comer
     
    Robert Comer, Nov 29, 2003
    #11
  12. Torrent

    Paul Adare Guest

    microsoft.public.virtualpc news group, Robert Comer <bobcomer-delete-
    > says...
    Silent? How do you figure that Microsoft is silent on this? Did you
    happen to miss the post from Eric Traut thanking Torrent for starting
    this thread, and asking for folks to contribute to it? That was posted
    on 11/24, and you need to keep in mind, that in the US, this was a short
    week. Cut Microsoft some slack here.
     
    Paul Adare, Nov 29, 2003
    #12
  13. Torrent

    Robert Comer Guest

    Silent? How do you figure that Microsoft is silent on this? Did you
    No, I didn't miss it.
    The posts about locking up started long before 11/24. As for cutting them
    slack, this is a Sev 1 problem, total lack of function, not to mention
    crashing the host OS. As a developer I give myself no more slack than I've
    given Microsoft...

    - Bob Comer
     
    Robert Comer, Nov 29, 2003
    #13
  14. Torrent

    Paul Adare Guest

    microsoft.public.virtualpc news group, Robert Comer <bobcomer-delete-
    > says...
    And have you opened up a PSS incident? Keep in mind that the news groups
    are meant to be peer support, and not an official support channel.

    http://www.microsoft.com/technet/treeview/default.asp?
    url=/technet/itcommunity/newsgroups/default.asp
     
    Paul Adare, Nov 29, 2003
    #14
  15. Torrent

    Kevin Conder Guest

    Just for clarity's sake, I posted my hardware specs, network
    and lockup problems two weeks ago.
    There were several threads. For some reason,
    most have been deleted. All of my posts are gone.
    I and many others posted our hardware specs
    at the behest of msft vpc developers who monitor
    this board.

    If this issue didn't exist in vpc 5.2 I'm willing
    to go back to that version to get my virtual machines
    configured. Microsoft should repost it on msdn.

    As it is virtual pc is utterly useless to me.
    Vmware works perfectly. If it was up to me at my job I would
    use vmware and wait until vpc gets fixed.

    It, of course isn't. I get a little testy when
    3 days of life is blown. Official support for vpc?
    This is the best place unfortunately.
     
    Kevin Conder, Nov 29, 2003
    #15
  16. Torrent

    chauncy Guest

    Just for clarity's sake, I posted my hardware specs, network
    and lockup problems two weeks ago.
    There were several threads. For some reason,
    most have been deleted. All of my posts are gone.
    I and many others posted our hardware specs
    at the behest of msft vpc developers who monitor
    this board.

    If this issue didn't exist in vpc 5.2 I'm willing
    to go back to that version to get my virtual machines
    configured. Microsoft should repost it on msdn.

    I get a little testy when
    3 days of my life is blown. support for vpc?
    This is the best place.
     
    chauncy, Nov 29, 2003
    #16
  17. Torrent

    Paul Adare Guest

    microsoft.public.virtualpc news group, Kevin Conder
    If you're referring to your post of 11/19, then you might want to learn
    how to operate your news reader. In any case, as I said, the news groups
    are, by definition, peer support. If you want product support, then you
    really need to be opening an incident with PSS. My point was that
    Microsoft is obviously looking into this, but that there aren't any
    magic overnight fixes to be had here.

    BTW - here's your post, which is still on the server:
    ====================================
    Date: Wed, 19 Nov 2003 18:52:38 -0800
    Subject: Re: Windows 2003 and VPC2004
    From: "Kevin Conder" <>
    Message-ID: <>
    NNTP-Posting-Host: 12-213-113-221.client.attbi.com 12.213.113.221
    Newsgroups: microsoft.public.virtualpc

    Yeah, I get the same thing.
    Reinstallations or whatever or running install.bat
    or hacking the batch file to force it to register the
    network drivers have no effect so don't
    waste any more time on it.

    When I go ahead and try to install win2003 or win xp
    as virtual machines, the installation will randomly lock my entire pc.
    hit
    reset.

    After 7 attempts to get each working
    I've had enough.

    Virtual PC is a good idea gone bad.
    It's clear that it just will not work with certain hardware
    configurations.
    My pc is winxp pro

    hardware:

    athlonxp 1700
    1 gb ddr 2100 ran
    radeon 8500 video
    network card is attached to a cable modem
    for broadband.

    and yes I've tried the network plugged into the modem,
    unplugged, firewall on and off, norton av on and off.
    same result.

    There are no error logs for any of this, the help
    file is a joke and the support is trivial.

    Get the idea?

    I'm going back to vmware. No problems with any of this in vmware.

    Hey, how about testing VPC with real world hardware?
    Or having better support before you release a clearly flawed product?
     
    Paul Adare, Nov 29, 2003
    #17
  18. Torrent

    Robert Comer Guest

    And have you opened up a PSS incident? Keep in mind that the news groups
    Nope -- I'm not the only one to have the problem and I don't want pay for it
    as it's obviously a flaw.

    - Bob Comer
     
    Robert Comer, Nov 30, 2003
    #18
  19. Torrent

    Paul Adare Guest

    microsoft.public.virtualpc news group, Robert Comer <bobcomer-delete-
    > says...
    Well you're obviously a genius, and don't really understand how PSS
    works, so Bob, feel free to piss and moan here, where it won't do you
    any good.

    Developer? Really? I doubt it.
     
    Paul Adare, Nov 30, 2003
    #19
  20. Torrent

    Robert Comer Guest

    Well you're obviously a genius, and don't really understand how PSS
    It wasn't even a released product, and still isn't from what I understand,
    (may have been Friday) so no PSS support.
    Nice attitude you have there.
    You're right, I'm not a developer any more, I'm an IT Manager, but I still
    do development and that's my high card.

    - Bob Comer
     
    Robert Comer, Nov 30, 2003
    #20
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