Vista 64bit Printing to Printer on XP 32bit

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Dawn, Oct 23, 2007.

  1. Dawn

    Dawn Guest

    I have an HP 1300 laserjet connected by USB to a computer operating WinXP 32
    bit and new HP laptop running Vista Ultimate 64 bit. Both print if connected
    directly to the printer but I want to have the Vista notebook print through
    the network and the XP machnine. Currently when I "add a printer" it sees
    the printer through the network but when I select the Vista x64 universal
    printer driver folder downloaded from HP I get "winows can not locate a
    suitable printer driver".
     
    Dawn, Oct 23, 2007
    #1
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  2. Dawn

    Tom Ferguson Guest

    Install the additional drivers on the box that has the printer connected.
    Right click the printer name, Properties Sharing Additional drivers.
    Then retry installing the printer on the notebook as a network printer.

    Tom
    MSMVP 1998-2007
     
    Tom Ferguson, Oct 23, 2007
    #2
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  3. Dawn

    Dawn Guest

    thanks Tom,
    I tried to to what you suggested on the computer running XP (that is
    connected to the printer). In the 'additional drivers' box I can select from:
    Windows NT
    IA64 Win XP
    Intel Win 2000 or XP
    Intel Win 95 98 or ME
    Intel Win NT 4.0 or 2000
    x64 Win XP
    There is no option for a Vista 64 driver (obviously).

    When I try the IA64 Win XP and x64 Win XP selections I get the message:
    "Unable to install hp laserjet 1300... window driver. Operation could not be
    completed. I tried using both the PCL5 and PCL6 download from the HP site
    for vista 62 bit. Both are 'Universal printer drivers'.
    Any other suggestions?
     
    Dawn, Oct 23, 2007
    #3
  4. Dawn

    Tom Ferguson Guest

    install the printer driver on the notebook. Choose "File" as the port.
    After the install is complete, try the network install again. It might
    fail again. After that, click on the printer in the notebook printer
    list, right click and check to see if there is a port listing for the
    computer that has the printer attached. If so, choose it. Exit out of
    driver settings. Try printing.

    Tom

    MSMVP 1998-2007
     
    Tom Ferguson, Oct 23, 2007
    #4
  5. Dawn

    Dawn Guest

    Thanks Tom but it still isn't working... the local printer installation
    worked, so did connecting the printer directly to the notebook, (the install
    happened automatically because it was connected by USB). But the network
    install still comes back with "winows can not locate a suitable printer
    driver" and there still isn't a port listing for the XP machine that has the
    printer attached.
    I have tried several different drivers from the HP site:
    64 bit for Vista and 32 bit for Vista -- both are universal print drivers
    XP driver
    Which should I be trying? And any other suggestions?
     
    Dawn, Oct 24, 2007
    #5
  6. Dawn

    Tom Ferguson Guest

    On the 32 bit machine, use a 32 bit driver. On the 64 bit machine, use a
    64 bit driver.

    Sorry, I'm out of suggestions.

    My printer is connected to a networked box which is running XP Pro 32
    bit. I have computers on my network that print through it that run XP 64,
    Vista 32, and Vista 64. It all works with no problems. So, I am
    scratching my head over the problem you are experiencing. Perhaps Alan
    will take note and be able to suggest something.

    Tom
    MSMVP 1998-2007
     
    Tom Ferguson, Oct 24, 2007
    #6
  7. the x64 driver installed on the XP machine must be the same name at the x86
    driver installed on the XP machine, when the driver names do not match, the
    x64 machine will always prompt for the correct driver when making a
    connection.

    If you have the 1300 driver already installed on the x64 machine just add a
    local printer, create a Local Port with the name
    \\XPmachinename\printersharename



    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Alan Morris [MSFT], Oct 25, 2007
    #7
  8. Dawn

    cybertech Guest

    When loading 64bit drivers, you have to use a 64bit machine when loading
    them. Open printer properties, Sharing, Additional drivers, click x64, click
    ok and install 64bit drivers. Hope this helps


     
    cybertech, Nov 6, 2007
    #8
  9. Dawn

    Dawn Guest

    Thanks for all the help!!!
    OK... now I can send a page from the Vista 64 bit notebook to the HP
    LaserJet 1300 connected to the XP computer but the printed page says:

    PCL XL error
    Subsystem: KERNEL
    Error: Unsupported Protocol
    Operator: 0x0
    Position: 0

    Now what is wrong?

     
    Dawn, Nov 7, 2007
    #9
  10. Dawn

    cybertech Guest

    Try the following solution and let me know

    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=bpl10637


     
    cybertech, Nov 8, 2007
    #10
  11. Dawn

    cybertech Guest

    Also try deleting all printers, rebooting and reinstalling, or installing a
    IEEE 1284 printer cable or downgrading the driver to a lower version.


     
    cybertech, Nov 8, 2007
    #11
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