Vista and Cox Security Suite

Discussion in 'Windows Vista Performance' started by mheff, Oct 3, 2007.

  1. mheff

    mheff Guest

    Has anyone experieced the marriage of Vista Business and Cox Security Suite?
    When I install the Security Suite my internet access gets really really slow.
    I did an uninstall and internet went back to it's normal fast speed, but the
    minute I put Cox Security suite back on it slowed down. I don't know the
    problem and of course Cox says it's a Vista problem. Anyone have any ideas??
    Thanks.
     
    mheff, Oct 3, 2007
    #1
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  2. I'll bet they are supplying a version of McAfee to their customers. That is
    known to cause this problem.

    --


    Regards,

    Richard Urban
    Microsoft MVP Windows Shell/User
    (For email, remove the obvious from my address)
     
    Richard Urban, Oct 3, 2007
    #2
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  3. mheff

    mheff Guest

    I have already looked into that. There is no other antivirus software on the
    machine. Which I was suprised to see.
     
    mheff, Oct 3, 2007
    #3
  4. mheff

    Malke Guest

    Then since the Cox Security Suite doesn't work well with your computer,
    use something else. Recommended antivirus programs are NOD32, Kaspersky,
    and Avast if you want a free one. The built-in Windows Firewall is
    adequate for most people.


    Malke
     
    Malke, Oct 3, 2007
    #4
  5. I am having the same problem with slow internet connectivity after installing
    Cox Security (Authentium). Disabling Cox does not work. If I uninstall Cox
    things go back to normal.
     
    vistalapowner, Nov 21, 2007
    #5
  6. I'd suggest skipping the "suite", instead use the Windows Firewall, any
    other anti-spyware/anti-adware program (most of the best ones are free)
    along with Windows Defender, and any one of several free antivirus programs
    (I use, like and recommend the free AVG antivirus software).

    If it hurts when you do that, don't do that. :)

    --
    Richard G. Harper [MVP Shell/User]
    * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
    * PLEASE post all messages and replies in the newsgroups
    * The Website - http://rgharper.mvps.org/
    * HELP us help YOU ... http://www.dts-l.org/goodpost.htm
     
    Richard G. Harper, Nov 22, 2007
    #6
  7. Thanks Richard...

    I spoke to a 2nd level support person for Cox Security Suite (Authentium)
    and found that Vista and the entire "suite" do not play well together.
    Aparently using the Cox firewall changes the IP addy and the parental
    controls mess things up too. They are planning to wait until SP1 comes out
    for Vista before making changes. Until then, you can completely uninstall the
    ENTIRE Cox suite, (clean off all remaining files/folders) no need to mess
    with registry, then reinstall only the antivirus and spyware part of the Cox
    suite. I tried this and works fine now. You can use the Windows firewall if
    needed. If not, you can use another software or hardware firewall.

     
    Vistalapowner, Nov 22, 2007
    #7
  8. Good enough - at least they were up-front about their problem, some folks
    aren't quite so accommodating.

    --
    Richard G. Harper [MVP Shell/User]
    * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
    * PLEASE post all messages and replies in the newsgroups
    * The Website - http://rgharper.mvps.org/
    * HELP us help YOU ... http://www.dts-l.org/goodpost.htm


     
    Richard G. Harper, Nov 22, 2007
    #8
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