Vista and Lexmark X2470 printer.< All In One >

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Pitka Poika, Jul 21, 2007.

  1. Pitka Poika

    Pitka Poika Guest

    I installed my printer using a Vista compatible CD supplied by Lexmark and
    had three months printing without problems. For no apparent reason the
    printer and computer ceased to communicate. I have spent several hours with
    Lexmark Tech. Dept., and am satisfied that the fault is not with the printer.
    I have installed/uninstalled the drivers and software dozens of times to no
    avail. I have changed the spooler properties to no avail. I cannot set it to
    "print to printer "without
    an error code. It will print the Test Page but it takes several minutes to
    start printing from being prompted, and then it prints so slowly that you
    think it has stopped at times. I hope someone out there has a solution, and
    can save my sanity.
     
    Pitka Poika, Jul 21, 2007
    #1
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  2. Pitka Poika

    huwyngr Guest

    What EXACTLY does the error code say? Word for word with any weird code
    letters etc.

    You certainly are not alone:

    http://www.vistahelp.ca/phpBB2/viewtopic.php?
    p=2870&sid=739d8816e0c6bd8403fbea762a3fbf60
     
    huwyngr, Jul 21, 2007
    #2
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  3. Pitka Poika

    Pitka Poika Guest

    Printer settings could not be saved. Operation could not be completed <error
    0x0000070c>

    Any ideas? Thanks for trying.
     
    Pitka Poika, Jul 22, 2007
    #3
  4. Pitka Poika

    huwyngr Guest

    I feel like the lost helicopter pilot in fog asking someone in the Microsoft
    building where he was. The reply was "you are in a helicopter" Absolutely
    correct but of now help whatsoever!

    Here is what the error code means

    1804 0x0000070C The specified datatype is invalid. ERROR_INVALID_DATATYPE

    but what the meaning means and what to do about it I don't know.

    However I'll do a bit more searching with friends on the Compuserve Forumsbut
    the error message may help some of the WIndows Gurus here.

    That it was OK for 3 months would tend to indicate that something changed in
    VISTA and let's face it some of their updates do break things.

    Are you able to roll back with System Restore to a point before it acted up?
    Or uninstall updates from Windows Update over that period and see if that
    cures it.

    PS This is not a printer on a network is it or a shared printer in any way?
     
    huwyngr, Jul 22, 2007
    #4
  5. Pitka Poika

    huwyngr Guest

    You are not going to believe this but could this on the Lexmark
    Support/Driver site for your X2470 be the answer:

    http://support.lexmark.com/cgi-perl/support.cgi?ccs=229:1:0:538:0:0

    -------------------------------------------------------------------

    Attention Windows Vista Users

    If you have installed your printer on your PC using an original Lexmark
    Driver CD that came with your product and you are experiencing problems
    when printing, you may have installed the Windows XP driver.

    Follow these steps to resolve:
    · Disconnect your USB cable from your printer.
    · Uninstall all Lexmark printer drivers on your PC.
    · Download the correct Vista driver for your model.
    · Install the driver on your PC.

    Important - Do not reconnect the USB cable until the install software
    prompts the question of how the printer is connected.

    ---------------------------------------------------------------------

    Here is the driver they have for VISTA:

    http://downloads.lexmark.com/cgi-perl/downloads.cgi?
    ccs=229:1:0:538:0:0&searchLang=en&os_group=Windows%20Vista&target=

    cjr2400EN.exe: Driver for Microsoft Windows Vista.

    If this is not it then have a look at this Microsoft Hotfix that
    applies to Multifunction Printers and if you have that second instance
    of the printer get onto Microsoft as shown and get the hotfix.

    Look forward to hearing from you!
     
    huwyngr, Jul 22, 2007
    #5
  6. Pitka Poika

    huwyngr Guest

    Sorry I omitted the hotfix link:

    When you connect a USB multifunction printer device to a Windows Vista
    -based computer, a second instance of the printer object is created,
    and the first instance no longer works

    http://support.microsoft.com/kb/934633/ contains the following symptom

    When you open the Printers item in Control Panel in this scenario, you
    experience the following symptoms:

    • In the list of installed printers, there is a second instance of the
    printer object for this device.

    • The original instance of the printer object is set as the default
    printer. However, the original instance of the printer object does not
    communicate with the multifunction printer device. Therefore, this
    instance of the printer object does not work as expected.

    But I hope the answer is in the driver ....
     
    huwyngr, Jul 22, 2007
    #6
  7. Pitka Poika

    Pitka Poika Guest

    Thanks for all the previous advice. The root of the problem is that Windows
    will not allow the latest Vista compatible driver/s to be installed, and
    overrides them with it's own stored/remembered version. Here's what you do.
    Uninstall all loaded Lexmark drivers/software, including reboot. Download
    latest driver version from Website, including software.Then find Lexmark 2400
    file in desktop. Right click on file and click "Run as Administrator "from
    selection offered. The printer installation programme will re-run and on
    completion (incl. reboot again ) you should be back in control of your
    printer. Note that this also worked for me with my Speedtouch modem, which
    also went haywire due to Windows installing obsolete drivers. Thanks again
    for all your help and I hope this continues to work for other
    strugglers.......
     
    Pitka Poika, Aug 2, 2007
    #7
  8. Pitka Poika

    huwyngr Guest

    Thanks for the solution -- that's what I do automatically now and if
    I'd known what your error message meant I'd have suggest it <g> You'll
    find that I do that here frequently.

    Equally or more important with USB devices is to install the software
    before plugging the USB cable into the PC. If you don't then Windows
    thinks it knows best and goes driver hunting. I've had that happen at
    the same time as the HP Printer software was trying to install the
    correct software!
     
    huwyngr, Aug 3, 2007
    #8
  9. Pitka Poika

    Pitka Poika Guest

     
    Pitka Poika, Aug 4, 2007
    #9
  10. Pitka Poika

    huwyngr Guest

    You're welcome.
     
    huwyngr, Aug 4, 2007
    #10
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