Vista Automatic update error 80070490

Discussion in 'Windows Update' started by Mrklaig1, Jul 21, 2007.

  1. Mrklaig1

    Mrklaig1 Guest

    I upgraded my XP to Vista on a Dell 700. Everything works fine except
    Automatic update does not work and gives the error message 80070490. Does
    anyone have a solution or can they tell me how to manually download the
    updates myself?

    Regards
     
    Mrklaig1, Jul 21, 2007
    #1
    1. Advertisements

  2. Mrklaig1

    JeffryPaul Guest

    Here's the message I received from Microsoft support:

    This error may occur if the older Windows Update engine files cannot be
    replaced by Windows Update Agent 3.0 (7.0.6000.374).
    To troubleshoot this issue, I suggest we first reset permission and
    reinstall Windows Update Agent 3.0.
    Step 1: Reset permission
    ================
    1. Please download the subinacl.msi file from the following link and save
    the installation patch onto the Desktop:
    http://www.microsoft.com/downloads/...ed6985e3927b&displaylang=en#AffinityDownloads
    2. Please go to the Desktop and double click the downloaded file.
    3. Please select the C:\Windows\System32 folder as the Destination Folder
    during the installation. Later we will use this tool to reset the permission
    settings on the current machine.
    Note: If UAC (User Account Control) window is prompted for permission to
    continue, please click Continue.
    4. Click the Start Button, in the Start Search bar, type: "notepad" (without
    quotes) and press Enter.
    5. Copy the following commands and then paste them into the opened Notepad
    window:
    @echo off
    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
    subinacl /subdirectories %SystemDrive% /grant=administrators=f
    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
    subinacl /subdirectories %SystemDrive% /grant=system=f
    @Echo =========================
    @Echo Finished.
    @Echo =========================
    @pause
    6. After pasting the above commands, please close the Notepad window. Choose
    Save when you are prompted to save the file. Type "reset.bat" as the file
    name and choose Desktop from the left panel as the save location.
    7. Refer to the Desktop and right click the reset.bat file, then choose "Run
    as administrator."
    8. You will see a DOS-like window processing.
    NOTE: It may take several minutes, please be patient. When it is finished,
    you will be prompted with the message: "Finished, press any key to continue".
    Step 2: Reinstall Windows Update Agent 3.0
    ===========================
    1. Please download the file from the following link:
    Windows Vista (32bit)
    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
    Windows Vista (64bit)
    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe
    2. Save the file to D: drive.
    Note: Please select a drive where Windows Vista was not loaded because the
    file cannot be launched directly from the system root directory.
    3. Click Start->Run, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce"
    (without quotations) and then press Enter to install the Windows Update
    engine.
    Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe" and
    "/wuforce"
    Now, let's run Windows Update again.
     
    JeffryPaul, Jul 25, 2007
    #2
    1. Advertisements

  3. Mrklaig1

    steven wood Guest

    has anyone tried this yet and did it work?
     
    steven wood, Jul 26, 2007
    #3
  4. Mrklaig1

    Mrklaig1 Guest

    Everything went fine until the last step. I put
    D:\WindowsUpdateAgent30-x86.exe /wuforce on P:\WindowsUpdateAgent30-x86.exe
    /wuforce volume and it would not install.....received a fatal error message.

    Any suggestions?
     
    Mrklaig1, Jul 27, 2007
    #4
  5. Mrklaig1

    Mrklaig1 Guest

    Steven, I did and it did not work. Please see my reply above to Microsoft.
     
    Mrklaig1, Jul 28, 2007
    #5
  6.  
    ı'm sory you speak english, Jul 29, 2007
    #6
  7. Mrklaig1

    jwc Guest

    Is there any further instruction from Microsoft? I have the same #80070490.
    New Dell XPS 410 with Vista installed. Not a power user. Tried a few things
    manually but no success.
    Need help.
     
    jwc, Aug 5, 2007
    #7
  8. Mrklaig1

    JeffryPaul Guest

    It failed for me too. Microsoft then suggested performing an in-place Vista
    upgrade, which did indeed fix the problem.

    1. With Windows Vista running, insert the Windows Vista CD/DVD.
    2. Run Setup.
    3. When prompted, select Upgrade.
    4. The process takes a LONG time.

    -J
     
    JeffryPaul, Aug 7, 2007
    #8
  9. Mrklaig1

    AllenL Guest

     
    AllenL, Oct 5, 2007
    #9
  10. Mrklaig1

    AllenL Guest

    I am having the same problems. However, I also tried running the Vista in
    place upgrade. After 2 hours it also failed with some crytic unable to
    upgrade all files message. It then rolled back. So I am stuck. I have tried
    everything with no success. Help!!!!!!
     
    AllenL, Oct 5, 2007
    #10
  11. Mrklaig1

    M Cobbold Guest

    The same issues happened to me too.
    I'm running VistaUltimate64 on an HP Pavilion HDX system.
    The only error I am getting is the 80070490.
    The solution worked up until the last moment when I receive the FATAL ERROR
    message.

    I haven't found a solution yet!

    M Cobbold
     
    M Cobbold, Sep 14, 2008
    #11
  12. Trust Windows to block it's own security updates

    Trust a user (and stupid MS Support techs) to blame such problems on the
    Windows Firewall when the problem is most likely due to a hijackware
    infection.

    NB: A Repair Install (AKA In-place Upgrade) will NOT resolve such problems!
     
    PA Bear [MS MVP], Aug 30, 2009
    #12
  13. Mrklaig1

    TaurArian Guest

    You weren't called stupid, re-read the posting " ......stupid MS Support
    techs)........"


    kewlausgirl wrote:
    :: I'm not a stupid user thank you.
    ::
    :: I know a fair bit, and I have a lot of geeky friends who went through
    :: alol the list of possible reasons or solutions.
    ::
    :: I had scanned it with all these programs:
    ::
    :: Hijack This
    :: Spybot Search and Destroy
    :: Malware Bytes
    :: Avast
    :: Anti Vir
    ::
    :: Plus the scan forthe conflicker virus.
    ::
    :: The thing I find annoying though, one of my friends in IT said it
    :: might prossibly be the firewall, which I ignored because it was
    :: windows firewall, which I've never had a problem with before.
    ::
    :: I did sooo many scans with antivirus, malware programs. It can't have
    :: been a registry change, or a program/spyware that hijacked my
    :: computer.
    ::
    ::
    :: And as I said before, I couldn't even access Mircosoft's Update page,
    :: but as soon as I turned off the firewall, I got it right away.
    ::
    :: Anyway the most important thing is - my laptop works again!
    ::
    :: The other thing to note is, I hadn't downloaded/installed any
    :: programs befoer this happened. Normally I would have assumed it was
    :: either one of my software... so yeah that's why I was so puzzled and
    :: frustrated as to why all of a sudden it wasn't working.
    ::
    ::
    :: --
    :: kewlausgirl
    :: ------------------------------------------------------------------------
    :: kewlausgirl's Profile: http://forums.techarena.in/members/130113.htm
    :: View this thread:
    :: http://forums.techarena.in/windows-update/787485.htm
    ::
    :: http://forums.techarena.in
     
    TaurArian, Sep 1, 2009
    #13
  14. And your computer's still infectected. No amount of "scanning" is going to
    detect & remove all of the Bad Guys.
     
    PA Bear [MS MVP], Sep 2, 2009
    #14
  15. I spent a lot of time researching various methods to resolve my specific situation that was causing Windows Update to fail. Lots of people kept suggesting to others to run the System Update Readiness Tool that you download from Microsoft (K947821). A lot of people reported that this cleared up there issue. Lots of others, including me, were not so fortunate. I came across a thread or post somewhere where somebody recommended opening up the CBS Check Sur log in this location: C:\Windows\Logs\CBS\Check SUR. Only do this after running the System Update Readiness Tool. Then scroll down to the most recent entry and it will give you details about why Windows Update failed. Something had apparently happened with a few of my registry keys. It stated in the Log "Can't find visibilty" and "Can't find Current State" for 2 specific previous updates. It was an obvious strange registry error. I created new Visibilty and Current State keys for the ones that were missing. I tried for the thousandth time to run Windows Update and sure enough the bar kept cycling and it took like ten minutes to tell me it had found 44 updates. It's been about a year and a half since it worked. I've been manually updating the vital stuff so it wasn't such a big deal.
     
    Mr. Yazen J. Qafisheh, Aug 28, 2010
    #15
  16. I spent a lot of time researching various methods to resolve my specific situation that was causing Windows Update to fail. Lots of people kept suggesting to others to run the System Update Readiness Tool that you download from Microsoft (K947821). A lot of people reported that this cleared up there issue. Lots of others, including me, were not so fortunate. I came across a thread or post somewhere where somebody recommended opening up the CBS Check Sur log in this location: C:\Windows\Logs\CBS\Check SUR. Only do this after running the System Update Readiness Tool. Then scroll down to the most recent entry and it will give you details about why Windows Update failed. Something had apparently happened with a few of my registry keys. It stated in the Log "Can't find visibilty" and "Can't find Current State" for 2 specific previous updates. It was an obvious strange registry error. I created new Visibilty and Current State keys for the ones that were missing. I tried for the thousandth time to run Windows Update and sure enough the bar kept cycling and it took like ten minutes to tell me it had found 44 updates. It's been about a year and a half since it worked. I've been manually updating the vital stuff so it wasn't such a big deal.
     
    Mr. Yazen J. Qafisheh, Aug 28, 2010
    #16
  17. I spent a lot of time researching various methods to resolve my specific situation that was causing Windows Update to fail. Lots of people kept suggesting to others to run the System Update Readiness Tool that you download from Microsoft (K947821). A lot of people reported that this cleared up there issue. Lots of others, including me, were not so fortunate. I came across a thread or post somewhere where somebody recommended opening up the CBS Check Sur log in this location: C:\Windows\Logs\CBS\Check SUR. Only do this after running the System Update Readiness Tool. Then scroll down to the most recent entry and it will give you details about why Windows Update failed. Something had apparently happened with a few of my registry keys. It stated in the Log "Can't find visibilty" and "Can't find Current State" for 2 specific previous updates. It was an obvious strange registry error. I created new Visibilty and Current State keys for the ones that were missing. I tried for the thousandth time to run Windows Update and sure enough the bar kept cycling and it took like ten minutes to tell me it had found 44 updates. It's been about a year and a half since it worked. I've been manually updating the vital stuff so it wasn't such a big deal.
     
    Mr. Yazen J. Qafisheh, Aug 28, 2010
    #17
  18. I spent a lot of time researching various methods to resolve my specific situation that was causing Windows Update to fail. Lots of people kept suggesting to others to run the System Update Readiness Tool that you download from Microsoft (K947821). A lot of people reported that this cleared up there issue. Lots of others, including me, were not so fortunate. I came across a thread or post somewhere where somebody recommended opening up the CBS Check Sur log in this location: C:\Windows\Logs\CBS\Check SUR. Only do this after running the System Update Readiness Tool. Then scroll down to the most recent entry and it will give you details about why Windows Update failed. Something had apparently happened with a few of my registry keys. It stated in the Log "Can't find visibilty" and "Can't find Current State" for 2 specific previous updates. It was an obvious strange registry error. I created new Visibilty and Current State keys for the ones that were missing. I tried for the thousandth time to run Windows Update and sure enough the bar kept cycling and it took like ten minutes to tell me it had found 44 updates. It's been about a year and a half since it worked. I've been manually updating the vital stuff so it wasn't such a big deal.
     
    Mr. Yazen J. Qafisheh, Aug 28, 2010
    #18
  19. I spent a lot of time researching various methods to resolve my specific situation that was causing Windows Update to fail. Lots of people kept suggesting to others to run the System Update Readiness Tool that you download from Microsoft (K947821). A lot of people reported that this cleared up there issue. Lots of others, including me, were not so fortunate. I came across a thread or post somewhere where somebody recommended opening up the CBS Check Sur log in this location: C:\Windows\Logs\CBS\Check SUR. Only do this after running the System Update Readiness Tool. Then scroll down to the most recent entry and it will give you details about why Windows Update failed. Something had apparently happened with a few of my registry keys. It stated in the Log "Can't find visibilty" and "Can't find Current State" for 2 specific previous updates. It was an obvious strange registry error. I created new Visibilty and Current State keys for the ones that were missing. I tried for the thousandth time to run Windows Update and sure enough the bar kept cycling and it took like ten minutes to tell me it had found 44 updates. It's been about a year and a half since it worked. I've been manually updating the vital stuff so it wasn't such a big deal.
     
    Mr. Yazen J. Qafisheh, Aug 28, 2010
    #19
  20. I spent a lot of time researching various methods to resolve my specific situation that was causing Windows Update to fail. Lots of people kept suggesting to others to run the System Update Readiness Tool that you download from Microsoft (K947821). A lot of people reported that this cleared up there issue. Lots of others, including me, were not so fortunate. I came across a thread or post somewhere where somebody recommended opening up the CBS Check Sur log in this location: C:\Windows\Logs\CBS\Check SUR. Only do this after running the System Update Readiness Tool. Then scroll down to the most recent entry and it will give you details about why Windows Update failed. Something had apparently happened with a few of my registry keys. It stated in the Log "Can't find visibilty" and "Can't find Current State" for 2 specific previous updates. It was an obvious strange registry error. I created new Visibilty and Current State keys for the ones that were missing. I tried for the thousandth time to run Windows Update and sure enough the bar kept cycling and it took like ten minutes to tell me it had found 44 updates. It's been about a year and a half since it worked. I've been manually updating the vital stuff so it wasn't such a big deal.
     
    Mr. Yazen J. Qafisheh, Aug 28, 2010
    #20
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.