Vista Business - Fax & Scan doesn't see scanner?

Discussion in 'Windows Vista Hardware' started by The Traveler, Mar 5, 2007.

  1. The Traveler

    The Traveler Guest

    I am using a Samsung SCX-4100 MFM device which is connected to my
    system via a USB port.

    Although Samsung's application sees the scanner and is able to use it,
    MS Vista's Fax & Scan application doesn't see this device.

    When I try to install the scanner using Vista, it comes up as a Xerox
    Network scanner... which it is not. (doesn't work either).

    I am using the current Samsung drivers (Vista compatible).

    Any ideas, comments?


    The Traveller
    Oceanside, California
    The Traveler, Mar 5, 2007
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  2. From my experience in getting my old HP SJ5P scanner working under VISTA
    (and XP and W2K) I'd say this indicates that the Samsung software is
    using TWAIN to communicate with the scanner and this works under VISTA
    -- but the Fax & Scan Utility does not use TWAIN.

    Does it matter? From what I see here we are all lucky to get out
    scanners and all-in-ones working at all!
    Hugh Wyn Griffith, Mar 5, 2007
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