Vista can surf internet but can't ping or resolve URL

Discussion in 'Windows Vista Networking' started by andreas.komninos, Sep 7, 2007.

  1. Hi

    I have the strangest problem: I upgraded XP to Vista on my machine.
    Since day 1 Vista hasn't been able to download updates from Microsoft
    (and neither has Live Messenger or Media Player).

    I have disabled the firewall to no avail. I can browse all of the
    internet without any problems (even downloads.microsoft.com) but when
    I try to ping any URL, Vista can never resolve the URL. Tracert and
    nslookup are exactly the same. If I ping an IP, it works OK. Oh and
    another thing, I don't know if this is somehow related, but any
    program that requires Internet on my machine (Firefox, eMule,
    Battlefield 2142 etc) apart from IE, needs to be run in compatibility
    mode, otherwise it will not connect.

    I have 2 XP machines and the Vista one. I'm behind a wifi router. The
    XP machines work perfectly and without problems in updating / pinging
    etc. I tried setting the DNS servers of my wifi card on the vista
    machine manually to the servers of my ISP, no luck. Tried setting the
    router manually to use my ISP DNS servers, again no luck.

    Can someone help? This is really frustrating, and now completely
    infuriating because I can't download windows media player updates and
    hence can't watch the Eurobasket over the internet from Mediazone's
    site :)))))))))))

    Thanks!
     
    andreas.komninos, Sep 7, 2007
    #1
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  2. Posting the result of ipconfig may help.

    Bob Lin, MS-MVP, MCSE & CNE
    Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
    How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
    Hi

    I have the strangest problem: I upgraded XP to Vista on my machine.
    Since day 1 Vista hasn't been able to download updates from Microsoft
    (and neither has Live Messenger or Media Player).

    I have disabled the firewall to no avail. I can browse all of the
    internet without any problems (even downloads.microsoft.com) but when
    I try to ping any URL, Vista can never resolve the URL. Tracert and
    nslookup are exactly the same. If I ping an IP, it works OK. Oh and
    another thing, I don't know if this is somehow related, but any
    program that requires Internet on my machine (Firefox, eMule,
    Battlefield 2142 etc) apart from IE, needs to be run in compatibility
    mode, otherwise it will not connect.

    I have 2 XP machines and the Vista one. I'm behind a wifi router. The
    XP machines work perfectly and without problems in updating / pinging
    etc. I tried setting the DNS servers of my wifi card on the vista
    machine manually to the servers of my ISP, no luck. Tried setting the
    router manually to use my ISP DNS servers, again no luck.

    Can someone help? This is really frustrating, and now completely
    infuriating because I can't download windows media player updates and
    hence can't watch the Eurobasket over the internet from Mediazone's
    site :)))))))))))

    Thanks!
     
    Robert L [MVP - Networking], Sep 7, 2007
    #2
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  3. Ok, here it is!!! Just FYI, I did try setting the DNS server to auto.
    Just looking at the event log now, I spotted a few of these (seemingly
    appear when I try to run the update service...):

    The BITS service failed to start. Error 2147952504.


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : megaloulhs
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 802.11b Pen Size Wireless USB
    Adapter
    Physical Address. . . . . . . . . : 00-40-F4-AB-51-2B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, September 07, 2007
    8:30:00 PM
    Lease Expires . . . . . . . . . . : Tuesday, September 11, 2007
    9:20:22 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area
    Network)
    Physical Address. . . . . . . . . : 00-0E-A1-34-C6-64
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking
    Controller
    Physical Address. . . . . . . . . : 00-14-85-1C-6C-10
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection*:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{910BBBD5-ED54-4FB2-
    B6D5-511E89337
    172}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:
    192.168.1.3%15(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-
    Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 8:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{C03442F8-6664-4ADF-
    B5AD-41B1FBB05
    FBA}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.
    {1FA8BDCA-6AF3-4ABD-9687-4C10F035A
    714}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    On
     
    andreas.komninos, Sep 7, 2007
    #3
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