Vista cannot access cover pages on Server 2003

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by mlai, Oct 18, 2007.

  1. mlai

    mlai Guest

    Hello, I am reposting this with additional error messages:

    I have a vista ultimate machine on the network and the Vista Fax and Scan
    client can connect to the fax server running Windows Server 2003 SP2.
    However, when creating a new fax, Fax and Scan give an error of "Unable to
    retrieve cover pages associated with the selected account." and no
    selection of cover pages are available. The fax can still go out thru the
    server but just no cover pages.

    Can someone help, please?

    Marshall
     
    mlai, Oct 18, 2007
    #1
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  2. I will follow your question in your original post. Thanks for your
    cooperation and understanding.

    Thanks & Regards,

    Ken Zhao

    Microsoft Online Support
    Microsoft Global Technical Support Center

    Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
    ====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    ====================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Ken Zhao [MSFT], Oct 18, 2007
    #2
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  3. Hello,

    Based on my research using your information, this is a problem in Windows
    Vista and there is no resolution to address this issue so far. I do
    understand your concerns. From my point of view, I understand your feeling
    and how frustrated when you find that our product cannot meet your needs.
    So, it is my pleasure to help you to reflect your recommendation to the
    proper department for their consideration.

    In addition, please feel free to submit your suggestion on our product to
    the following link. Our Product Group reviews the suggestions submitted by
    our customers. Your feedback is valuable for us to improve our products and
    increase the level of service provided.

    https://support.microsoft.com/common/survey.aspx?scid=sw;en;1208&showpage=1&
    ws=search

    Thanks & Regards,

    Ken Zhao

    Microsoft Online Support
    Microsoft Global Technical Support Center

    Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
    ====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    ====================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Ken Zhao [MSFT], Oct 18, 2007
    #3
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