Vista crashing with bluetooth, help.

Discussion in 'Windows Vista Help' started by Rolando, Mar 9, 2009.

  1. Rolando

    Rolando Guest


    I've windows vista home premium on my laptop.

    I've installed on it a bluetooth key usb "sitecom toshiba" (because I
    haven't bluetooth on my laptop).
    I had several problems with this usb key, the laptop crashed many times
    when I inserted the key, so I decided to remove everything, and I
    disinstalled the usb toshiba key.

    Though I disintalled the usb key from the control panel and I used
    Cclenaner, the laptop still crashing and I get this message "Windows has
    stops working" plus it restart itself automatically and I get another
    messagge about the solution (try to install the right drivers for Vista).
    But I don't undertand why, if I've disinstalled everything, it is still
    crashing and why into "my computer" I've still the bluetooth's icon
    called "bluetooth data exchange"!!!

    The error is:

    Faulting application Explorer.EXE, version 6.0.6001.18164, timestamp
    0x4907e242, faulting module TosBtShell.dll_unloaded, version,
    timestamp 0x4574fe0c, exception code 0xc0000005, fault offset error
    0x0a2b4680, process ID 0xea4, application start time 0x01c9a0a599283575.

    Is there any solutions!? How can I erase the bluetooth "shity" file or
    key in my laptop?

    Sorry for my english, is not my official language.

    Rolando, Mar 9, 2009
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