Vista Error 8007002 -final word?

Discussion in 'Windows Update' started by JCarrNSM, Nov 29, 2007.

  1. JCarrNSM

    JCarrNSM Guest

    So is there a final word on this error for those of us who have repeated the
    microsoft "suggested fix" of stopping the service and manually clearing it's
    data in hopes that a new download may be succesful (that's a work around...
    not a fix.... and a cludgy one in my book)... and continue to have failures?

    regedit anyone?
     
    JCarrNSM, Nov 29, 2007
    #1
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  2. JCarrNSM

    jucatt Guest

    Having the same problem. Did all that was recommended and still the download
    failed.
     
    jucatt, Nov 29, 2007
    #2
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  3. JCarrNSM

    Enzer Gaiden Guest

    Got the same error, cleared the same data... and now I'm here =/ This sucks.
     
    Enzer Gaiden, Nov 29, 2007
    #3
  4. JCarrNSM

    Enzer Gaiden Guest

    Nice to know I'm not the only one.

     
    Enzer Gaiden, Nov 29, 2007
    #4
  5. JCarrNSM

    greekeagle12 Guest

    The same problem.....microsoft NET.framework 1.1 service pack 1...erroe
    80070002....someone from microsoft administators must help
     
    greekeagle12, Nov 29, 2007
    #5
  6. JCarrNSM

    ossi2 Guest

    Indeed, nice to know I am not alone... same problem...done the data cleaning
    that was suggested...no help !

    Any suggestions ?
     
    ossi2, Nov 29, 2007
    #6
  7. I got the same problem I have done everything that they suggested, and I
    still have no luck with installing this new update.
     
    Blueraydragon, Nov 29, 2007
    #7
  8. JCarrNSM

    greekeagle12 Guest

    look TO the SOLUTION ERROR 80070002.....

     
    greekeagle12, Nov 29, 2007
    #8
  9. JCarrNSM

    SD Guest

    same problem here. Glad to know I'm not alone.
    Tried all the fixes I could through help and support pages - yeah,
    definitely cluges, and they didn't work. Gave up when I reached "access
    denied" while precisely following instructions, and decided to look here for
    help instead.
     
    SD, Nov 29, 2007
    #9
  10. JCarrNSM

    greekeagle12 Guest

    LOOK TO THE SOLUTION ERROR 80070002.....

     
    greekeagle12, Nov 29, 2007
    #10
  11. JCarrNSM

    ossi2 Guest

    I managed to install the update manually ! :D

    Go to C:/windows/softwaredistribution/download/install/
     
    ossi2, Nov 29, 2007
    #11
  12. JCarrNSM

    greekeagle12 Guest

    RUN THE UPDATE AGAIN

     
    greekeagle12, Nov 29, 2007
    #12
  13. JCarrNSM

    Peter Guest

    I am having this problem as well for about 3 weeks now and got only one
    single email from Bill with a copy of the text in the Vista help files. No
    further reaction since. :-( I have tried some regedits as well but with no
    success. I have forgotten from where I got the regidit advice but I think it
    was B.G. as well.
    Btw. They (MS) told me to re-install my windows completely! arrgg...

    Peter,
     
    Peter, Nov 29, 2007
    #13
  14. JCarrNSM

    tomedcollins Guest

    Reinstalling Windows won't necessarily solve the problem - I tried that, but
    the same SEVEN updates I can't install still refused to work.
     
    tomedcollins, Nov 29, 2007
    #14
  15. JCarrNSM

    PA Bear Guest

    No "microsoft administrators" monitor this newsgroup (usually).

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    Customers in the U.S. and Canada can receive technical support from
    Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
    support calls that are associated with security updates. When you call,
    clearly state that your problem is related to a Security Update and cite the
    update's KB number (e.g., KB931678).

    In other countries, see
    http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge
    Support...for virus and other security-related" issues in right-hand menu
    for localized contact information.

    For more information about how to contact Microsoft for support issues,
    visit the International Support Web site:
    https://support.microsoft.com/common/international.aspx
     
    PA Bear, Nov 29, 2007
    #15
  16. JCarrNSM

    James Guest

    I'm a bit "antsy" about deleting or renaming folders in my operating system,
    and even more "antsy" about reloading my Vista OS, all to correct a problem
    that was caused by Microsoft, i.e., this text at
    http://support.microsoft.com/?kbid=910336 - CAUSE - This problem occurs when
    some files in the update are missing, even though the update is downloaded
    and extracted successfully, when referring to receipt of an 80070002 error
    code.

    Surely there must be an easier method to "fix" this problem when an update
    fails, maybe issuing the update with another name...

    As you have already realized, I'm not "computer literate," but trying to
    learn.

    James
     
    James, Nov 29, 2007
    #16
  17. JCarrNSM

    SD Guest

    Thanks!

    I hit a couple of issues
    1. The install directory wasn't there - I suspect I messed it up while
    trying to follow microsofts fixes. I tried the automatic update again, and
    after it had failed the directory was there.
    2. Vista complained that the application was from an unknown source, but the
    details button said it was microsoft. Disturbing...
    3. After restart, the UpdateUtil application is blocked - still not sure if
    I'm meant to unblock it.
    4. I still had the updates ready to install message, but they installed okay.

    Any advice on the UpdateUtil application? Should I unblock it?
     
    SD, Nov 29, 2007
    #17
  18. if anyone finds the solution to this please post! Have same problem and same
    results as everyone else......nothing!
     
    oldmaiderfromdecatur, Nov 29, 2007
    #18
  19. JCarrNSM

    donbcar Guest

    Gee so I'm not alone on this I was told to go delet the temp files at windows
    that soft something or other than open another file to delet files but that
    did not work i when to some web site asked for credit card to pay 2??.??
    dollars for help can anyone help me i have a dell with windows vista
     
    donbcar, Nov 29, 2007
    #19
  20. JCarrNSM

    Trtoad Guest

    I tried the manual method as mentioned above and it worked fine. Too bad
    Microsoft isn't 'up to speed' on this
     
    Trtoad, Nov 29, 2007
    #20
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