Vista Fax connected to Server 2003 fax server but no cover pages

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by mlai, Oct 17, 2007.

  1. mlai

    mlai Guest

    Hello,
    I got my vista ultimate (x64) machine connected to the fax printer on my
    Windows Server 2003 machine and can fax out. However, Vista Fax and Scan
    complains that it cannot find any cover pages on the server. All my windows
    xp machines can access the cover pages fine. Please help!

    Marshall
     
    mlai, Oct 17, 2007
    #1
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  2. Hello Marshall,

    Thank you for using newsgroup!

    From your post, I suggest you refer to the following article to see if it
    can help:
    927815: You may be unable to send a fax that you saved as a draft in
    Windows Fax and Scan if the fax does not have a cover page
    http://support.microsoft.com/kb/927815/en-us

    If the problem persists, please send me a screen shot of the error message
    so that I can perform further research.

    To take a screen shot:
    ---------------------
    1. Press the Pr Scrn key once on the keyboard when the error message
    appears.
    2. Click Start, go to Run, enter MSPAINT in the open dialog box, and then
    Click OK.
    3. Use Ctrl + V to paste the screenshot to the canvas.
    4. From the File menu, go to Save and save it as a JPG file.
    5. Send the JPG file to me as an attachment.
    My mailbox:

    Thanks & Regards,

    Ken Zhao

    Microsoft Online Support
    Microsoft Global Technical Support Center

    Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
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    Ken Zhao [MSFT], Oct 18, 2007
    #2
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  3. Known issue. No solution. Developers are aware.
     
    Russ Valentine [MVP-Outlook], Oct 18, 2007
    #3
  4. mlai

    mlai Guest

    I am just baffled as I have a Vista x64 at home connected to the fax server
    on my SBS2003 SP1 (with 2003 SP2), and Windows Fax and Scan works just fine
    with cover pages present......

     
    mlai, Oct 22, 2007
    #4
  5. Perhaps you can clarify the difference between the system that works and the
    one that doesn't. You haven't so far.
    --
    Russ Valentine
    [MVP-Outlook]
     
    Russ Valentine [MVP-Outlook], Oct 22, 2007
    #5
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