VISTA - IE7 SECURITY CERTIFICATE ERROR

Discussion in 'Windows Vista Security' started by Imran, Apr 13, 2007.

  1. Imran

    Imran Guest

    I RECENTLY PURCHASED A HP TABLET PC WITH VISTA HOME PREMIUM.

    WHEN I LOAD IE 7 AND TRY TO CREATE A PROFILE TO REGISTER MY TABLET PC ON
    HP.COM.SG/REGISTER IT DOES NOT GIVE ME PERMISSION TO ACCESS THAT WEBSITE. THE
    ERROR MESSAGE IS BELOW:

    "QUOTE"
    There is a problem with this website's security certificate.
    This organization's certificate has been revoked.

    Security certificate problems may indicate an attempt to fool you or
    intercept any data you send to the server.
    "END QUOTE"

    I have tried the help information on the microsoft support site but this
    does not seem to be helpful. I would be greatful if you would be able to find
    me a solution to this problem.

    Imran Jeevunjee
     
    Imran, Apr 13, 2007
    #1
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  2. Imran

    Paul Adare Guest

    This is not a Vista problem, this is a problem with the certificate issued
    to the HP web site. You're going to need to contact HP to get this issue
    resolved.

    --
    Paul Adare
    MVP - Windows - Virtual Machine
    http://www.identit.ca
    "The English language, complete with irony, satire, and sarcasm, has
    survived for centuries without smileys. Only the new crop of modern
    computer geeks finds it impossible to detect a joke that is not clearly
    labeled as such."
    Ray Shea
     
    Paul Adare, Apr 13, 2007
    #2
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  3. Imran

    Imran Guest

    DEAR PAUL,

    HOW CAN IT BE A PROBLEM WITH THE CERTIFICATE ISSUED TO THE HP SITE AS THIS
    PARTICULAR WEBSITE WORKS FLAWLESSLY ON MACHINES WHICH RUN IE7 IN XP. IT IS
    ONLY THE MACHINES THAT RUN IE7 IN VISTA THAT CAUSE THIS ERROR, THEREFORE IT
    CANNOT BE A PROBLEM WITH HP.

    IMRAN JEEVUNJEE
     
    Imran, Apr 14, 2007
    #3
  4. Imran

    Paul Adare Guest

    First of all, please turn off your Caps Lock. Using all caps in online
    communications is considered to be shouting and rude.

    The instance of IE 7 that is causing the problem is configured to check the
    revocation status of the certificate, the other instances of IE 7 are not.
    The problem is definitely HP's. If the certificate is revoked that means it
    should no longer be accepted.

    --
    Paul Adare
    MVP - Windows - Virtual Machine
    http://www.identit.ca
    "The English language, complete with irony, satire, and sarcasm, has
    survived for centuries without smileys. Only the new crop of modern
    computer geeks finds it impossible to detect a joke that is not clearly
    labeled as such."
    Ray Shea
     
    Paul Adare, Apr 14, 2007
    #4
  5. Hi. I'm having the same problem for many sites.

    All of a sudden a couple weeks ago, I started getting error messages related
    to revoked certificates.

    Some of these sites include MICROSOFT. I can surf fine in Mozilla Firefox
    but not in IE7 (under VISTA).

    There has to be an easier way. These revoked certificates are from major
    websites like HP, MSN etc etc.

    Best,
    Daniel
    Sudbury, Canada
     
    Daniel Côté, Apr 15, 2007
    #5
  6. Imran

    Brian Komar Guest

    Can you provide actual URLs where you are having these issues.
    Also, can you be more specific as to the error you are seeing. The error
    you provide is way to vague.
    Brian
     
    Brian Komar, Apr 16, 2007
    #6
  7. Imran

    Mosski Guest

    Count me in, too! About four or five days ago these Certificate Errors
    have been popping up like crazy! At at least five sites that I had
    previously been able to access with no problem. This is NOT a site
    problem, but a Windows Vista problem. Obviously, one of their recent
    updates has a bug in it. Where to I find the fix?
     
    Mosski, Apr 27, 2007
    #7
  8. Imran

    skrufi Guest

     
    skrufi, Apr 27, 2007
    #8
  9. Imran

    skrufi Guest

    This seems to be obviously a Vista problem... I can't get into AOL, SBC,
    AT&T consistently without this error message showing up on IE7, yet I can in
    Firefox... I would think that these corporations keep their certificates up
    to date, don't you? And if they don't, it should be up to me to click
    through to them. I don't even have the option to click through! Is this my
    computer or microsoft's????
     
    skrufi, Apr 27, 2007
    #9
  10. Imran

    fayvilleja Guest

    surprisingly enough, when I used Mozilla Firefox i was able to go th the
    websites that IE7 cannot go to (i.e. paypal and amazon).

    Recap:

    Win XP w/ IE6 has no issues with the certificates
    Win Vista w/ Firefox has no issues with the certificates
    Win vista w/ IE7 prior to 25 April 2007 has no issues with the
    certificates
    Win vista w/ IE7 after 25 April 2007 has MAJOR issues with the
    certificates

    It is definitely a problem with Vista/IE7
     
    fayvilleja, Apr 28, 2007
    #10
  11. Yup... I think there was an update in March... after that update, IE7 had
    major problems. These sites include major sites, so it's an IE7 problem.
    Have no problem surfing with Firefox.

    This is very frustrating. I cannot surf many important sites ...

    Anybody have a fix other than quitting IE7 entirely and using Firefox?
     
    Daniel Côté, Apr 30, 2007
    #11
  12. Imran

    peter Guest

    I'm having the exact same problem, with MANY major websites, and the
    problem started occurring recently (my new Dell with Vista was
    browsing fine until about a week ago). Paul Adare's reply is a little
    dismissive. The certificates for these major sites are fine (Ebay,
    PayPal, etc.), or they wouldn't be in business. I'm able to use them
    fine from my portable computer with IE7 and Windows XP.

    I'm not seeing many reports of this problem on the web yet, but there
    are a few, like this one, that are begginning to crop up. We're
    stumbling onto a new Vista problem, it seems, and I can only hope
    someone will post a soluction soon. I've gotten used to IE7, and
    really don't want to start using another browser.

    Peter
     
    peter, Apr 30, 2007
    #12
  13. Imran

    Brian Komar Guest

    You would be surprised how many companies let SSL certificates lapse. As I
    requested previously, can someone please post one of these URLs. Without
    access to one of the URLs causing the problem, there is no way to give a
    validated answer.

    Brian
     
    Brian Komar, Apr 30, 2007
    #13
  14. Imran

    Brian Komar Guest

    As Paul stated, IE7 now implements revocation checking by default. Previous
    versions did not enable revocation checking automatically (you had to turn
    it on).
    Can you please provide some sample URLs where you are getting the error?
    Brian
     
    Brian Komar, Apr 30, 2007
    #14
  15. Imran

    Brian Komar Guest

    Sign....
    Please provide an example URL.
    (I guess it is too much too ask in this thread!!)
    Not to pick on one person, but if everyone would quit the me toos! and
    actually post a URL, maybe we could determine what the cause of the issue
    is!
    Brian
     
    Brian Komar, Apr 30, 2007
    #15
  16. Imran

    Brian Komar Guest

    On Sat, 28 Apr 2007 09:46:25 -0500,
    How about humoring me and actually posting a link!
    Brian
     
    Brian Komar, Apr 30, 2007
    #16
  17. Imran

    Brian Komar Guest

    Another case of the Me toos!
    Please post a link!
    Brian
     
    Brian Komar, Apr 30, 2007
    #17
  18. This is a Microsoft bug. See my credentials at www.DanielNorton.net .

    Someone at Microsoft can contact me.
     
    Daniel Norton, May 1, 2007
    #18
  19. Microsoft's aware of the problem, as described here:

    http://www.pcworld.com/article/id,76744-page,1/article.html

    To fix it, correct the time on your system. You can also bring up the
    Date and Time applet, select "Internet Time" then "Change Settings"
    and select "update now".

    I'd recommend changing the time server to something that Microsoft
    can't corrupt.
     
    Daniel Norton, May 1, 2007
    #19
  20. Imran

    JDa™© Guest

    I use sundial.columbia.edu. Has never failed to give me the correct time.
     
    JDa™©, May 2, 2007
    #20
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