Vista is not recognizing my Camera

Discussion in 'Windows Vista Hardware' started by DakoRakkun, Oct 25, 2007.

  1. DakoRakkun

    DakoRakkun Guest

    I'm having trouble with my camera (Sony Cybershot DSC-W70) and Windows Vista.
    What happens is that when I connect it through its USB cable, Vista tries to
    look for a driver and can't find one, which is strange.

    I recently formatted, and my old installation of Vista recognized the camera
    perfectly, autoplay would popup when I connected the camera, and I could see
    the camera on My Computer and access its files.

    Any suggestions? I know my camera works and it's compatible with Vista, I
    just don't know why is not working anymore (for the record, my other XP
    machine recognizes the camera fine, so it's not the camera).
     
    DakoRakkun, Oct 25, 2007
    #1
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  2. ever tried to delete the infcache.inf file?

    --
    Licensed Boating Capt. Jonathan Perreault
    http://www.AllAboutGames.BraveHost.com
    - note: click continue, when it ask about security certificate -

    Best Comments From Users:
    Vista is satan's way to bring hell to earth. -Me

    A common mistake that people make when trying to design something completely
    foolproof is to underestimate the ingenuity of complete fools. -Web

    No Matter The Problem Even With Linux, It's Microsoft's And Windows's
    Faults -Everyone
     
    Computer & Sound System Expert, Oct 26, 2007
    #2
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  3. DakoRakkun

    DakoRakkun Guest

    Where can I find this infcache.inf? I searched for it but couldn't find it. I
    also noticed this problem is not isolated to my camera, a friend tried to
    connect his USB Drive and it happened again, Vista tried to look for a driver
    and failed, so it didn't show up on My Computer.
     
    DakoRakkun, Oct 26, 2007
    #3
  4. definatly sound like a corrypted infcache.inf file

    open computer

    go to c: drive

    go to windows

    go to inf folder

    scroll down untill you reach "INFCACHE.1"

    right click, select properties, then go to security tab, click on edit,
    click continue when popup ask if you want to continue,

    add your account name as full control of this file

    click ok after all this is done, and click yes when system tell you that
    it's a security risk.

    click ok again

    delete file

    reboot

    the devices should install correctly.

    --
    Licensed Boating Capt. Jonathan Perreault
    http://www.AllAboutGames.BraveHost.com
    - note: click continue, when it ask about security certificate -

    Best Comments From Users:
    Vista is satan's way to bring hell to earth. -Me

    A common mistake that people make when trying to design something completely
    foolproof is to underestimate the ingenuity of complete fools. -Web

    No Matter The Problem Even With Linux, It's Microsoft's And Windows's
    Faults -Everyone
     
    Computer & Sound System Expert, Oct 26, 2007
    #4
  5. DakoRakkun

    DakoRakkun Guest

    Worked perfectly, after reboot Vista recognized my camera flawleesly. Thanks
    a lot :D
     
    DakoRakkun, Oct 26, 2007
    #5
  6. DakoRakkun

    Ballistic Guest

    my pleasure

    --
    Licensed Boating Capt. Jonathan Perreault
    http://www.AllAboutGames.BraveHost.com
    - note: click continue, when it ask about security certificate -

    Best Comments From Users:
    Vista is satan's way to bring hell to earth. -Me

    A common mistake that people make when trying to design something completely
    foolproof is to underestimate the ingenuity of complete fools. -Web

    No Matter The Problem Even With Linux, It's Microsoft's And Windows's
    Faults -Everyone
     
    Ballistic, Oct 26, 2007
    #6
  7. DakoRakkun

    frostbite95 Guest

    I am having a very similar problem, however the solution you gave for this
    one did not fix it.

    I have a Canon Powershot SD1000 and am running Vista premium (32 bit)
    The camera previously connected to the computer just fine, however
    spontaneously it no longer works.

    What happens is, a window pops up on the taskbar trying to install the
    driver software. The only thing it says is that it is searching the
    preconfigured driver folders, then after a while it says the installation
    fails.

    It uses the vista PTP protocol so it does not have any of its own drivers. I
    have searched everywhere to find support regarding the vista PTP drivers but
    have found nothing that has helped. I know it is not the cable or the camera
    because it connected instantly to a friends computer, installed the software
    and worked fine.

    Do you know of anything I can do?
     
    frostbite95, Nov 22, 2007
    #7
  8. DakoRakkun

    Saru Guest

    i have the exact problem......deleteting the infcatch file doesnt work....im
    using Canon ESO 30D, Vista 32bit

    pls help!
     
    Saru, Nov 23, 2007
    #8
  9. DakoRakkun

    tim platt Guest

    same problem and symptoms with SD 1000 power shot; deleting inf* file from Windows Inf folder does not fix problem. MS and Canon each point to the other, with no help. Vista SP1 does not fix the problem. Help, please!
     
    tim platt, Jun 4, 2008
    #9
  10. DakoRakkun

    Malke Guest

    Same problem as what? You didn't quote any of the previous post to which you
    are apparently referring so no one knows what you're talking about. You
    probably think this is a "forum" and are accessing the newsgroup through
    some sort of web interface. See the end of this post for an explanation of
    Usenet and how to post.

    Generally speaking, I don't recommend installing camera drivers/software on
    Windows machines anyway. Many times they don't work or cause issues. Canon
    software is particularly known to be bad. Use a USB card reader instead and
    avoid the software issues entirely.

    About Usenet:
    http://en.wikipedia.org/wiki/Usenet
    http://www.faqs.org/faqs/ - Usenet FAQs from the Internet FAQ Archives
    http://www.usenetmonster.com/infocenter/
    http://www.elephantboycomputers.com/page2.html#Usenet - a brief explanation
    of newsgroups

    How to Post:
    http://www.elephantboycomputers.com/page2.html#Usenet
    http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

    Malke
     
    Malke, Jun 4, 2008
    #10
  11. DakoRakkun

    chrisalismom Guest

    hi there. i am also having trouble with vista recognizing my camera.
    it is a fujifilm funpix z20 fd. i won both the computer (which is a
    laptop) and the camera in a contest and so, therefore, both are brand
    new about 1 month ago. the camera came with software to install, which
    i did, but it doesn't recognize the camera. windows comes up with the
    message that it is "searching for drivers" but none are found. no
    drivers are on the software disk either. we have tried everything.
    unfortunately, my husband tried to "fix" it and made things worse so
    that now i can't even get my email on my laptop, must use the desktop,
    whereas yesterday i was able to receive my email on the laptop til
    husband "restored" the computer to where it had been previously. i
    think in so doing, he deleted something that i need to receive my email
    (without backing it up, which i asked him repeatedly to do) and we don't
    know what that "something" is to restore it.

    i am near tears, this is so frustrating. not only the camera, but now
    i can't even get my email. now it is just a big paperweight.

    can you help?
     
    chrisalismom, Jul 8, 2008
    #11
  12. DakoRakkun

    Malke Guest

    1. Have someone else set up your email and get the computer working
    properly. Tell your husband you love him but don't let him work on your
    computer again. ;-) The "someone else" can be a knowledgeable friend (if
    you have one that is *really* knowledgeable and not just saying so) or a
    computer professional. I don't suggest using a BigComputerStore/GeekSquad
    type of place. Without being able to see the computer, I can't untangle the
    mess but someone who knows what s/he is doing will very quickly get you
    back in business.

    2. Don't use the Fuji camera software. Use a USB card reader instead. Many
    new laptops have a built-in card reader so you may not even need to buy
    one. Look carefully at the laptop first! A USB card reader is extremely
    inexpensive and you can buy one at Target-type stores, office supply
    stores, etc.

    Malke
     
    Malke, Jul 8, 2008
    #12
  13. DakoRakkun

    chrisalismom Guest

    hi malke, thank you for your response! i just had someone out here fro
    my ISP who was able to fix the email problem but couldn't fix th
    problem with the camera. he, too, suggested the card reader. but, o
    another note, my husband last night tried to plug in his usb thumb driv
    and my computer wouldn't recognize it. so today the guy from my IS
    tried HIS thumb drive and HIS DIDN"T WORK EITHER! i don't know what t
    do. microsoft CHARGES for support and i refuse to pay $59.00 for hel
    when my ISP people do it for free. ACER is no help either (it is unde
    warranty with them) because they say it is a software issue and tha
    microsoft has to take care of it! HELP!
     
    chrisalismom, Jul 8, 2008
    #13
  14. DakoRakkun

    Malke Guest

    All your support comes from Acer and not Microsoft. Sorry, but that's the
    way it works with OEM (Original Equipment Manufacturer) machines. If you
    are unhappy with this Acer (and I've never particularly liked Acer
    laptops), return it to where you bought it and get something else.

    Otherwise, back up your data and restore the machine to factory condition.
    If the USB ports still don't work, take the machine back because this is a
    hardware issue.

    Malke
     
    Malke, Jul 8, 2008
    #14
  15. DakoRakkun

    Ken Halton Guest

    A clean install of Vista might be a good idea as well, since your husband
    was tinkering. Also, I agree with Malke, the card reader is a good idea. I
    just got one for 12 dollars at my local computer shop due to the same
    problems regarding camera issues. I've had no problems since.
     
    Ken Halton, Jul 9, 2008
    #15
  16. DakoRakkun

    marype Guest

    hello....I have the same problem with my canon.....so i did was another
    member advised and went in and deleted my infcache.1 file.....and now i have
    boot problems...it takes forever for my computer to boot up......???? any
    suggestiions...and my camera still does not work....????
     
    marype, Jul 18, 2008
    #16
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