Vista MCE Video Blacks out Audio Okay - DRM?

Discussion in 'Windows Vista Music, Pictures and Video' started by Rich, Apr 3, 2007.

  1. Rich

    Rich Guest

    Vista Ultimate 64
    Asus M2N32-SLI Deluxe/Wireless Edition (wireless disabled)
    AM2 x64 5200
    4Gb DDR2 Ram
    ATI Theater 650 Pro
    No third party codecs, just a vanilla setup using standard updated drivers
    from ATI and ASUS and Windows Update.

    Vista MCE has become a nightmare.
    I find myself doing system restore every few days.
    This time no luck, problem described thus:

    Have a Dish Networm Satellite receiver plugged into the Theater 650 card.
    Channels changem records when needed, video and audio workED well on all

    In the past few days I can't playback content recorded in the past few days
    from any premium channels. The movies will start, I can hear audio but the
    video drops out every few seconds and then comes back. I tried opening the
    dvr-ms movie files in Windows Media Player and I get the following error

    "cannot play, burn, rip or sync the protected file because you do not have
    the appropriate rights."

    Am really getting tired of Vista MCE not working as intended, having to do
    system restores to post install and reactivating the product over and over.

    Any productive suggestions that do not involve 3rd party software or
    downloads are most welcome....
    Rich, Apr 3, 2007
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  2. Rich

    Rich Guest

    Additional info:

    Added a water cooling solution to the computer. During the process, the CPU
    was removed and reset into it's socket to clean off thermal paste. I did have
    to reactivate Vista after the CPU was reset.

    Going through all the possibilities this is the only thing I can think of
    that might be affecting the copy protection. Not sure, it's the same blody
    CPU, shouldn't it have the same bloody ID linked to the Vista install?
    Rich, Apr 3, 2007
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  3. Rich

    Rich Guest

    Found this

    Doesn't solve my problem per say, gonna reinstall Vista one last time. If it
    messes up again, am going back to WinXP. Am bloody tired of Vista not working
    out of the box and working consistantly over a period of time. I just want a
    media center that works 100% uptime, all the time.
    Rich, Apr 3, 2007
  4. Rich

    Rich Guest

    So I reinstall Vista - again... Screaming obscenties at Microsoft the whole
    Guess what, the problem persists, even after a drive format and complete

    The same channels I had recorded a week ago, now cough on recorded dvr-ms
    files with issues around the copy protection.

    What the heck guys?

    This is an entirely vanilla install, no 3rd party applications, codecs,
    utilities, hardware out of the norm.
    Rich, Apr 4, 2007
  5. Rich

    zachd [MSFT] Guest

    What's your CPU usage at this time?
    Do you have Enhancements available on your sound card?
    If the video is popping in and out, that sounds like either the CPU is
    maxing out (it shouldn't be) or the video card driver is choking on
    zachd [MSFT], Apr 6, 2007
  6. Rich

    Rich Guest

    Rich, Apr 7, 2007
  7. Rich

    zachd [MSFT] Guest

    If you can play the content at all, then presumably you have the license to
    the content, which would mean that the individualization ("indiv") site
    you're referring to may be a red herring. It may be related to how your
    system *supports* DRM, but if it's playing at all that does imply that
    you've got the license correctly installed. That's all I was trying to say.
    zachd [MSFT], Apr 7, 2007
  8. Rich

    Rich Guest

    SRX1032866166 still open with Microsoft Technical Support - Research

    Problems not resolved even after trying to update DRM component.

    Have also contacted Satellite provider (with MSFT tech support on the line)
    who has forwarded to their engineering dept for review

    Reinstallation of Vista while tech support on the line (6 hours)
    Escalation from Microsoft tech support, to tech research
    Installed with net cable disconnected, no windows updates
    Installed with net cable on, windows updates installed
    Installed with just Microsoft WDDM graphics drivers
    Installed with ATI graphics drivers X1950xtx
    Tried upgrading copy protection bits from MSFT
    Have 7 system restore points to roll back to various levels of drivers
    installed or not installed, windows updates installed or not installed.

    It's all DRM related, in WMP RecordedTV or MCE LiveTV the video drops with
    Rich, Apr 11, 2007
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