vista premium 32bit to ultimate 64bit upgrade gone wrong!

Discussion in 'Windows Vista Installation' started by grey03svt, Jan 21, 2008.

  1. grey03svt

    grey03svt Guest

    I was notified in Windows that I was able to upgrade my verson of Home
    Premium (32bit) to Ultimate. I searched through text and found that I was
    able to select an option to upgrade and download, on the spot from Microsoft,
    Ultimate 64bit.

    The install went smoothly and everything is running the great. The only
    problem is, in system information, it says Im still running a 32bit system. I
    have 8 gigs of RAM and it still only reads 3780 Mb.

    I paid $166.00 for the wrong version of Vista Ultimate apperantly. I have no
    clue on what I am supposed to do!? I want 64bit Ultimate. I have no way of
    contacting Microsoft with the problem, they want $59 to talk, chat, or email

    Am I out $166? I really dont know what to do......any help is greatly
    grey03svt, Jan 21, 2008
    1. Advertisements

  2. grey03svt

    Wayne Guest

    The 64 Bit version comes on a separate DVD. If you can find someone with a
    64 Bit DVD of Vista, your upgrade serial should work with it. Just remember
    to do a clean install by booting from from the 64 bit DVD and then choose
    not to enter a serial at that time. After you have Vista Ultimate 64 bit
    installed, then you can enter in your serial by going into Control Panel and
    choosing System. Next click on change product key on that page.

    Wayne, Jan 21, 2008
    1. Advertisements

  3. grey03svt

    Mick Murphy Guest

    You can not upgrade from 32bit to 64bit.

    You have to do a clean install; deleting the existing vista partition,
    formatting, and installing the full 64bit version.

    Ring them and explain your mistake!
    Mick Murphy, Jan 21, 2008
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.