vista premium update error code 80070005

Discussion in 'Windows Vista General Discussion' started by astra, Jul 8, 2007.

  1. astra

    astra Guest

    While trying to get updates from the Windows update, Getting the
    error code

    astra, Jul 8, 2007
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  2. 80070005 means "access denied". Windows Update is failing, because it does
    not have permisson to something it requires (a file, a registry key, etc).

    This is not a common problem. The well-known Windows Update errors are
    described here:

    Maybe you can try to run Windows Update as Administrator. Go to Start menu,
    All Programs, find "Windows Update" in list of items, right-click it and
    choose "Run as Administrator".

    If you still get the 80070005 error when running as Administrator, then
    something unusual has happened to your installation of Vista. Make sure the
    Windows Update service is logging on as "Local System" account (under
    Administrative Tools, Services, Windows Update). After that ... sorry, I
    dunno. Probbaly just a minor teak needed to fix the error, but it is very
    hard to diagnose via a newsgroup. See if you can find a skilled computer
    technician nearby to examine the machine for you.

    Hope it helps a bit.
    Andrew McLaren, Jul 9, 2007
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  3. I had an after-thought. If Update continues to fail with aan 0x80070005
    error, look at the file C:\Windows\WindowsUpdate.log. It is a plain text
    file, you can open it with Notepad. Go to the bottom of the file and look
    for "Access Denied" or similar errors. This may give you a more exact idea
    what object cannot be accessed, and why.
    Andrew McLaren, Jul 9, 2007
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