Vista says AC '97 audio working, but media center says no device

Discussion in 'Windows Vista Hardware' started by Chuckf1234, Jan 16, 2008.

  1. Chuckf1234

    Chuckf1234 Guest

    I have an MSI motherboard with onboard Realtek audio. I have downloaded and
    installed the latest Vista drivers. The control panel reports the device is
    properly installed and working, and that there are no IRQ conflicts. Yet when
    I try to play any sound or music, I get an error that says the device is not
    installed. The little speaker icon in the task bar has a red x, says
    volume:0, and identifies Realtek AC '97 Audio. This problem is driving me
    crazy. Any help would be appreciated.
    Chuckf1234, Jan 16, 2008
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  2. Chuckf1234

    RyanHell078 Guest

    I also have the Realtek on my 680i board. The problem I am having is
    that it doesnt play 5.1 sound in media player but does in games. I have
    tinkered with it and I can get the Realtek setup to ping each speaker
    properly but still no 5.1 sound in media player even when I use those
    types of files. My suggestion to you would be go to RealTeks website and
    download their utility for the interface. It is a driver but more than
    the one your board uses. It allows you to configure the audio channels
    from start. What I cannot figure out is how to designate what source my
    board is using 5.1 vs. 7.1 etc. I found it once but I think I set it to
    7.1 on "accident". I have looked everywhere and cannot find it now. The
    5.1 works in games though.
    RyanHell078, Jan 17, 2008
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  3. Chuckf1234

    RalfG Guest

    The Realtek HD Audio Manager icon in the system tray has access to the
    speaker configuration settings. So does the Sound applet in Control Panel...
    click on Configure on the Playback tab. Individual applications may have
    their own speaker configuration settings that could be set differently, as
    well as some CODECs or audio filters that could downmix multi-channel sound
    to stereo.
    RalfG, Jan 17, 2008
  4. Chuckf1234

    RalfG Guest

    When you open the Mixer and right click on Devices is there more than one
    possible audio device listed there?
    Could your Realtek device possibly require the Realtek High Definition Audio
    drivers IPO the AC97 codec?

    I found that the MS Updates driver for the Realtek high definition audio did
    not work properly. Several of the possible speaker output configurations
    were missing and only the front speakers worked in the 5.1 setting. The
    drivers downloaded from Realtek resolved the issues. Along with the Realtek
    driver there would be a Microsoft high definition audio controller driver
    that should also be installed, listed under System devices in Device
    RalfG, Jan 17, 2008
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