Discussion in 'Windows Update' started by wwallick, May 28, 2009.

  1. wwallick

    wwallick Guest

    I have VISTA with SP1 running ok - no problem installing updates -
    until now.

    Twice I have tried to install SP2 with the same results, under
    different circumstances.

    The first time I left everything running.

    The second time, I turned off all security software, email software,
    weather software, etc.

    Both times I got the same result: it looked like the install was going
    ok then got the following message:

    "Service pack did not install. Reverting changes. Do not turn
    off your computer."

    What's with this?

    wwallick, May 28, 2009
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  2. How to troubleshoot Windows Vista and Windows Server 2008 service pack
    installation issues
    [Errors 0x80070002; 0x8007000D; 0x80073712; 0x800B0100; & 0x8024200D]

    If you're having problems installing SP2 *via Windows Update*, post about
    your problem here instead:

    Post any other Vista SP2-related questions in a Vista-specific newsgroup
    (e.g., Vista General) or either of these 2 forums:;

    Installation Tips:

    .. Your computer will restart several times during the installation process:
    Make certain you've saved your work and closed all open applications before
    beginning the install.

    .. Disable (1) your anti-virus application, (2) any real-time system
    protections afforded by any anti-spyware applications (except Defender), &
    (3) your third-party firewall (if any) and then (4) enable the Windows
    Firewall before installing or uninstalling Vista SP2.

    .. The installation process can take an hour or more: If you're installing
    SP2 on a portable computer, make sure that you plug-in the power cord and
    have the battery inserted into its bay.

    .. Vista SP1 is a prerequisite for installing SP2. If you use Windows Update
    or the Automatic Update feature in Windows Vista, you will not be offered
    the option to install SP2 until you first install SP1.
    PA Bear [MS MVP], May 28, 2009
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  3. wwallick

    StarHanabi Guest

    Lols i had the same problem too. The best thing is to wait for microsoft to
    fix the problem. At the mean time, stick to service pack 1.
    StarHanabi, May 30, 2009
  4. [Don't hold your breath]
    PA Bear [MS MVP], May 30, 2009

  5. What problem?

    Since neither of you have provided any symptom details
    why would there be a fix for them?

    Ok. Provided the rest of your maintenance is up to date.

    Robert Aldwinckle, May 30, 2009
  6. Free unlimited installation and compatibility support is available for
    Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
    Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
    chat or e-mail support differs depending on your geographic location. For
    customers residing in North America, chat and e-mail support is available.

    Go to
    & select appropriate category (e.g., Installation).
    PA Bear [MS MVP], May 30, 2009
  7. wwallick


    Jan 7, 2010
    Likes Received:
    I don't know if the peeps here have resolved their issue, but the only way I got it to load after the "attempt" of SP2 install, is to boot into safe mode and let it revert the changes there, not booted normally. You will wait for hours if you don't to find you will wait even longer :)
    stingray_33, Jan 7, 2010
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