Vista startup/locking issue - on multiple machines

Discussion in 'Windows Vista General Discussion' started by KeithP, Nov 9, 2006.

  1. KeithP

    KeithP Guest

    I have about 10 machine that are on RC1 5600 build. They have been working
    for over a month now without a problem except for this one. We have had 2
    machines stop starting for us. If I rebuild the machine it works fine or if I
    load WinPE on it then I can access the drives. The problem is when starting
    up it goes through the boot process, shows the progrss bar and then seems to
    lock just before displaying the windows icon in the middle. I can see the
    build down at the bottom but then it stays as a black screen. Trying to
    restart in safe mode does nothing...same issue.

    Nothing has changed on these systems as in hardware, etc...

    Any ideas on how to recover?
     
    KeithP, Nov 9, 2006
    #1
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  2. Have you tried this on a later build such as 5728 or RC2? RC1 is an old
    build now.
     
    Andre Da Costa[ActiveWin], Nov 9, 2006
    #2
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  3. KeithP

    Chris Guest

    I have had this happen. I found that leaving it for a few minutes it will
    finally get started and going. The only thing I can figure out is the
    system is going through and reassigning where drivers are being loaded, etc.
    before moving on, as it were. I find that this can especially happen if you
    recently installed new software and/or hardware. Yes, it's weird.

    When this happens and you get it to finally come up, you might try going to
    the "Control Panel" and using the "Problem Reports and Solutions" utility to
    see if there is a fix (if something is actually wrong). You might also look
    at the "Reliability and Performance Monitor" for answers. There are some
    really nice features in the Reliability portion that could lead you to the
    culprit.

    Chris
     
    Chris, Nov 9, 2006
    #3
  4. If a new software package has been added, this may happen.

    With many packages, the final setup is accomplished during a reboot. I have
    seen a machine "stall?" for a minute or two, and then continue to the
    desktop. The relative speed of the computer in question, and its installed
    hardware, will determine how long the apparent "stall" period lasts.

    Let the machine sit as it is. Go get a cup of coffee and see what happens.

    --

    Regards,

    Richard Urban
    Microsoft MVP Windows Shell/User
    (For email, remove the obvious from my address)

    Quote from George Ankner:
    If you knew as much as you think you know,
    You would realize that you don't know what you thought you knew!
     
    Richard Urban, Nov 9, 2006
    #4
  5. KeithP

    KeithP Guest

    We have let the computer sit for 1.5 days...no change. 2.8ghz 2mb memory on a
    32 bit OS. These are new machines from dell (optiplex gx620).
     
    KeithP, Nov 9, 2006
    #5
  6. Is there any drive activity when the machine goes to a blank screen? If so,
    you may have an intermittent video problem. I have seen where just removing
    the video connector from the computer and then reinserting and securing it
    with the screws has solved this problem.

    Also, the video board itself may have to be reseated.

    It may come to nothing but it is something to try.

    --

    Regards,

    Richard Urban
    Microsoft MVP Windows Shell/User
    (For email, remove the obvious from my address)

    Quote from George Ankner:
    If you knew as much as you think you know,
    You would realize that you don't know what you thought you knew!
     
    Richard Urban, Nov 9, 2006
    #6
  7. KeithP

    Chris Guest

    I wonder what's in the system logs...system, application, etc. ?
     
    Chris, Nov 9, 2006
    #7
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