Vista stuck on Welcome Screen

Discussion in 'Windows Vista Performance' started by Kargie, Nov 4, 2009.

  1. Kargie

    Kargie Guest

    Hi guys,

    Earlier today my Fujitsu-Siemans laptop crashed whilst doing windows
    updates installation. Now it won't boot. Before it took it over
    20mintues to get past the green scrolling bar bit and then it got stuck
    on welcome. Tried booting it in safe mode, and the same thing happens.

    For some reason the damn thing has no system restore points and alot of
    things that are important to me (my photos) are stuck on it. I really
    don't want to use the Fujitsu-Siemens restore factory settings option,
    as it says this will cause the loss of personal data.

    The machine is about a year old and I was wondering if there was anyway
    I could possibly fix this/get my stuff off.

    Thanks!
     
    Kargie, Nov 4, 2009
    #1
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  2. Kargie

    R. C. White Guest

    Hi, Kargie.

    You haven't told us what computer resources you have or how adept you are at
    using them.

    If it were my problem, I probably would just take that HD out of the laptop
    and install it temporarily in my desktop computer - just long enough to copy
    all my irreplaceable photos and other data off it onto my desktop's HD or
    other safe storage. Then I'd put the HDD back into the laptop and try to
    resurrect it. My first effort would be to run the drive maker's diagnostics
    to see if the drive has actually failed. Since it is only a year old, it
    SHOULD be covered by a warranty.

    But, then, I've never had a laptop, so maybe this is not as easy as for the
    desktops I've used.

    RC
    --
    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64
     
    R. C. White, Nov 5, 2009
    #2
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  3. Kargie

    Kargie Guest

    Not tried that and I daren't but through a bit of ancient MS DO
    knowledge that my stepdad has he's somehow managed to access the tw
    harddrives and pull off all of my photos, music etc and stick it onto m
    external harddrive. Phew
     
    Kargie, Nov 5, 2009
    #3
  4. Kargie

    R. C. White Guest

    Hi, Kargie.

    Congratulations! And thanks for the report back. ;<)

    RC
    --
    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64
     
    R. C. White, Nov 6, 2009
    #4
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