Vista Ultimate Install Headache

Discussion in 'Windows Vista Installation' started by Madtree, Aug 22, 2007.

  1. Madtree

    Madtree Guest

    I am trying to install Vista Ultimate on a new computer, clean install.
    Issue is just after install is almost complete and windows restarts the
    following message appears...

    **the computer restarted unexpectedly or encountered an unexpected error.
    Windows install cannot proceed. To install windows, click "OK" to restart the
    computer, and then restart the installation." **

    so I click "OK", system restarts and gives me the same message above. Then
    it just continues to give me the same message everytime I hit "OK" and the
    computer restarts. So, then on the last restart I hit F8 and that asked me
    to choose a boot source, it listed, both my hard drives and the original
    microsoft vista ultimate 64 bit dvd, so I choose the dvd and the issues
    starts all over again after install. The hard drives are only formatted.
    HELP!!!....

    -Thanks to anyone who can shed some light!!!
     
    Madtree, Aug 22, 2007
    #1
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  2. Madtree

    Jane C Guest

    Some computer specs would help. Make/models of motherboard etc? What type
    of hard drives? RAM? Graphics card? PSU?

    If you built the computer yourself, are all components firmly seated, and
    correctly wired to the power supply?
     
    Jane C, Aug 22, 2007
    #2
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  3. Madtree

    Madtree Guest

    Thanks for responding Jane....Issue persists...I was on the phone with
    Microsoft for almost 3 hrs. today w/ no success. If you can help in any
    capacity, please!!

    Here are My System Specs:

    MOTHERBOARD: ASUS M2R32-MVP AMD 580X CROSSIFRE CHIPSET

    CPU: AMD 64 X2 6000+ DUAL-CORE

    GRAPHIC BOARDS: 2X SAPPHIRE ATI RADEON HD 2600XT (CROSSFIRE CONFIGURED)

    MEM: 2X1GIG PC6400 DDR2/800 CORSAIR XMS XTREME

    HARD DRIVES: DUAL MAXTOR 250GB SATA-II 3.0GBS 8MB CACHE 72OORPM

    psu: 750watt thermaltake toughpower

    Purchased from Cyberpower Inc.
    Baldwin Park CA

    Microsoft tech support ran me thru the standard install issues w/ vista
    ultimate but no success, they are having another person call me tomorrow
    between 5-7pm cent

    I'm at my technical wits end...

    Appreciate any advice/help/prayers
     
    Madtree, Aug 23, 2007
    #3
  4. Madtree

    John Barnes Guest

    I would start by removing one of the graphic boards and providing the latest
    drivers during the install. There have been a number of install problems
    with certain ATI graphics cards. You could search this and the .general
    site and see it there is a solution that matches your circumstances.
     
    John Barnes, Aug 23, 2007
    #4
  5. Madtree

    dean-dean Guest

    Have you tried disconnecting the hard drive you are not installing Vista on?
    That is, perform the install with only one hard drive. The second one can
    be reconnected after Vista is installed, if the install is successful.
     
    dean-dean, Aug 23, 2007
    #5
  6. Madtree

    Madtree Guest

    Currently computer is down to one graphic card, one hard drive, one stick
    mem, and all non-vital devices have been disabled. Another 3 hours with
    microsoft yesterday. I will let microsoft know of the ATI situation you
    refer too. Thanks for the help. Computer is still having the same reactions
    to vista install......there is a device causing the problem we think, but
    cannot find source of problem. This is pretty strange. Going to reformat
    and go with win xp in a day or so if microsoft tech cannot fix. My phone
    bill is probably high enough now.
     
    Madtree, Aug 24, 2007
    #6
  7. Madtree

    John Barnes Guest

    Good luck. Hope you got elevated high enough to have a good tech. Most of
    the starter techs just input keyword and read what comes back, whether it
    makes sense to the situation or not.
    Let us know how you get it resolved.
     
    John Barnes, Aug 24, 2007
    #7
  8. Madtree

    John Barnes Guest

    Incidentally you hit F8 too early. You have to wait until the last page of
    POST before hitting F8 if you want to see if you can get into safe mode.
    You have the same BIOS function key I have, and you get the boot device
    screen. You have to wait until the point where the BIOS no longer controls
    the function keys before you can pass the F8 to the Microsoft boot up
    process.
     
    John Barnes, Aug 24, 2007
    #8
  9. Madtree

    cramman Guest

    I had the same issue.... attempted installing several times and PC
    would reboot during installation after "Windows is Preparing to Start
    for the First time".

    I found in the BIOS i had enabled Q Fan and Other Power Management
    Tweaks.

    Disabled those (so much for being nice to the environment) and all is
    well.

    Specs:

    CPU: AMD 64 x2 5000
    MOBO: Asus M2N4-SLI (old bios - haven't updated yet)
    VID: SAPPHIRE HD 2400 PRO
    RAM: OCZ 2GB PC2-6400 (800MHZ)
    HD: 1 SATA 500GB SEAGATE
    3 IDE DRIVES
    DVD: PIONEER 112D

    i noticed we had similar specs... will update bios and hope the power
    management and fan controls come back.

    -=cDc
     
    cramman, Aug 27, 2007
    #9
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