Vista Ultimate Won't Update!

Discussion in 'Windows Vista Talk' started by Trent Rowe, Dec 18, 2007.

  1. Trent Rowe

    Trent Rowe Guest

    Is anyone else having this problem(see message below)? The suggestion by
    Mike Hall below didn't work. Would reinstalling Office 2007 and
    uninstalling it again help? Can I do that from the OEM CD I have?

    I still get some updates automatically, but can't use the graphical
    interface to pick and choose updates and get Vista Ultimate Extras.

    Any Help would be greatly appreciated.


    Trent Rowe

    I just got a new computer and had Vista Ultimate loaded onto it. I'm
    having trouble getting Windows update to work though.

    I keep getting the message that Windows needs to install new Windows
    Update Software(7.0.6000.381 I believe). I click on the install now
    button then after a bit get the message that Windows could not search
    for new updates and get the error code 80070643. The help for this
    message indicates that this has something to do with the Office Source
    Engine Service. I did what it said and made sure the service was
    started. That didn't help. The version of Office on the system seemed to
    be a fully functional demo of Office 2007. I didn't plan on using this
    so uninstalled Office 2007 and anything else that had to do with Office
    in the add/remove programs. Rebooted and still got the same error
    message even though there was no copy of MSoffice on my system.

    I installed my copy of Office 2003, made sure the service was set to
    properly start and was indeed started, but still get the same error message.

    In investigating this a bit, one thing I tried was renaming the
    Windows\SoftwareDistribution\SelfUpdate folder and creating a new one
    thinking the information in that folder may be corrupt in some way.
    Tried Windows Update am still getting the same error message.

    I'm stuck! How do get this new Windows Update Software installed so I
    can get updates? I don't know why it keeps giving me the 80070643 error
    code as I've had two different versions of office installed at a time
    and even no version of windows installed.

    Any help would be greatly appreciated. Nothing I do seems to fix this.


    Trent Rowe
    Trent Rowe, Dec 18, 2007
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