Vista Upgrade Problem - Windows Explorer Loop problem

Discussion in 'Windows Vista Installation' started by Steve S, Jun 27, 2006.

  1. Steve S

    Steve S Guest

    I have a Motion 1400.

    I upgraded to Vista using the Microsoft DVD. I did not use the full install.

    Vista comes up but is hung up on searching and finding a solution to a
    problem with Windows Explorer. The computer is unable to do any more than
    stay with this. Let me explain.

    A box appears saying that there is a problem with Windows Explorer and that
    Windows is looking for a solution.

    A minute later, a box comes up saying that the Windows Explorer does not
    work correctly and that Windows was closing this program.

    If I do not click the cancel box, the computer seems to stop. By this, I
    mean that the clock stops.

    When I click the cancel box, the process starts over again and again, and on.

    At the beginning, while Windows looks to correct the problem with Explorer,
    a box appears and asks for the original disc for Office 2003. This was
    installed by the University administrator. I have an Office disc but cannot
    install it on Vista. When I cancel the task, the box does not reappear.

    Only the Windows Explorer box search-for-solution box appears.

    I read on one of your responses a way of getting into the BIOS as a way of
    accessing the Vista DVD for a system install. I have some concern doing this
    without guidance. At my level of expertise, this is not for the faint hearted.

    Is there a solution to this problem such that I can use Vista? Can I do a
    full install of Vista now? If not, how can I go back to XP? Will I have to
    reformat? I hope that I do not have to reformat the computer and reinstall XP.

    Look forward to your wisdom.

    Steve S
    Steve S, Jun 27, 2006
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